Hayes Chrysler Dodge Jeep of Gainesville

Satisfied Customer My husband and I bought a Jeep Patriot and we couldn't be happier. Upon our arrival at the dealership we were met by Ramone Rowe. He has very knowledg My husband and I bought a Jeep Patriot and we couldn't be happier. Upon our arrival at the dealership we were met by Ramone Rowe. He has very knowledgeable about the vehicle that we wanted to purchase. He answered all of our questions and was very professional. Once we decided on the Jeep, John Quante that handled the financial part made us feel right at home. The process was very quick and we felt like we got a great deal. I would highly recommend Hayes in Gainesville. More

Purchased Jeep Patriot 2017 We had such a great experience with Jonathan. He was so friendly and found us our perfect family car! We felt that he really listened to us and worked We had such a great experience with Jonathan. He was so friendly and found us our perfect family car! We felt that he really listened to us and worked with us on the budget to get the most for our money. We would recommend him to anyone looking for a car! Bonnie was also so wonderful! She helped in financing our new car and she was so delightful! We loved her! More

Santa Vince is the best! After a full day looking for a quality used car at different dealers, we decided to make the drive to Gainesville to look at just one more. We arrived After a full day looking for a quality used car at different dealers, we decided to make the drive to Gainesville to look at just one more. We arrived shortly before they closed, but we were still greated with a smile and attentiveness. The prices at this dealer were the most fair we had seen all day. (Santa) Vince Mercardante helped show us the vehicle we were interested in, and never once did we feel pressured. Instead, we felt like he was looking out for our best interest through the entire process. He even prayed with us before we left! We drove off the lot in a 2013 Honda Pilot with huge smiles on our faces! I would highly recommend Haynes Crystler Dodge Jeep to anyone, and make sure you ask for Santa! More

Erika and John are the BEST! Erika and John were able to secure me a great deal on a beautiful Jeep that I have always wanted! The customer service, no pressure atmosphere, and gr Erika and John were able to secure me a great deal on a beautiful Jeep that I have always wanted! The customer service, no pressure atmosphere, and great price lead me to purchase my Jeep from this dealership. More

Great Vince was awesome! Very caring and sweet. It's my 2nd car from Hayes and both experiences have been positive! Each time the team was able to do what t Vince was awesome! Very caring and sweet. It's my 2nd car from Hayes and both experiences have been positive! Each time the team was able to do what they could to get me what I wanted!! More

My first car purchase I had a positive experience buying my first car. My parents were helping during the process and my dad called him and wanted the bottom line price wit I had a positive experience buying my first car. My parents were helping during the process and my dad called him and wanted the bottom line price with no fluff or games. Vince was straight forward, kind, and courteous to deal with and made the experience a smooth and positive experience. He took time to let me try parallel parking the car and get a feel for driving an SUV to see if I would feel comfortable. He offered us a gift card for driving 2 hours to come and look at the car. Recommended for future customers. More

Great car purchase experience w/Santa Vince!! We purchased a vehicle recently, two hours away & in another state, and we couldn't have asked for a better experience. Salesman Vince was very thorou We purchased a vehicle recently, two hours away & in another state, and we couldn't have asked for a better experience. Salesman Vince was very thorough & courteous & made us feel like Santa visited in July! More

Positive buying experience We purchased our vehicle through Erika Wilkinson. She was professional, polite and dedicated to earning our business. The manager, Kevin, was a great We purchased our vehicle through Erika Wilkinson. She was professional, polite and dedicated to earning our business. The manager, Kevin, was a great communicator and he agreed to our requests to close the sale. Bonnie Barr, in financing was positive and efficient. She processed everything and had us out quickly. Overall, we had a great experience and I recommend them for your next car purchase. Only critique - they don't have a proper lobby with seating, TV, magazines, snacks or anything for while your waiting during the mutilple steps it requires to buy a car. Therefore - bring it with you ;) More

Quick and easy to deal with up front.Afterwards not so much On May 31st I worked with Ramone, great communication up front and very easy to deal with. Very professional! The Hayes service department stepped up On May 31st I worked with Ramone, great communication up front and very easy to deal with. Very professional! The Hayes service department stepped up and repaired more than discussion on my pre owned vehicle.(much appreciated) After I took delivery I requested my paperwork 3 times through him. Finally contacted Bonnie, finance officer, and requested the paper work. I have been waiting since June 9th for the documents, it's July 11th, still no sign. I would drive over to pick up the documents but it's over 100 miles round trip for me. More

Value & Professional The team was timely, professional and efficient. There was no haggling with pricing. We were in and out within 60 minutes. I would recommend this deal The team was timely, professional and efficient. There was no haggling with pricing. We were in and out within 60 minutes. I would recommend this dealership to friends and family in the future. More