Hayes Chrysler Dodge Jeep of Gainesville

Terrible from the start We bought a truck there a few weeks ago. From the start it was terrible. Not a single person will ever return your calls. We called for 2 days to try We bought a truck there a few weeks ago. From the start it was terrible. Not a single person will ever return your calls. We called for 2 days to try and see if they even had the truck, and always got the "let me check on that I'll call you right back!" They never did. We went to purchase it and the salesman flat out lied about the apr percent after he ran the numbers for us. When we got back to Rubin in finance we caught it as we reviewed everything and he told us the salesman never said that, but he was able to go with a different bank and make that right...point here is they tried to screw us over so make sure you review all of it 10 times. After we got the truck 2 days later the check engine light came on. The truck that passed all their tests miraculously has a check engine light come on right after purchase. So more than likely they just erased the code and sold it messed up. Also, the truck came with 1 key so we were told they didn't have the one we needed there but they would order us one and it would take 2 days...3 weeks later and about 5 phone calls of no returns, we went down there today and demanded the key. If I ever need anything else I will gladly drive to a different state rather than go back to that place. Horrible customer service and support and flat out crooked. More

Worst service department We bring our dodge truck to get service just oil change and tire rotation.. Last time we came there was oil in our truck. This time I was leaving and We bring our dodge truck to get service just oil change and tire rotation.. Last time we came there was oil in our truck. This time I was leaving and my hub cap came off right before I get home which is over an hour drive. I have a lifted truck with special hub caps. I look at my tires and two of them are missing screws. I come back and they are telling me they don't have any screws. I said so what did you do with the ones that were on there and they have no explanation but called me a liar and said they didn't do anything wrong. For almost 6 years we have brought our truck here. It has only been lately that their service sucks. Not sure if it is new management or employees. We will be finding a new service department. They didn't even say sorry or offer me any compensation. Don't bring your vehicle here More

Sales I have bought many new cars. I will say this is the BEST experience I have had! I would recommend them to anyone I know! I have bought many new cars. I will say this is the BEST experience I have had! I would recommend them to anyone I know! More

Best Car Purchase experience! I inquired about a specific Dodge Charger SXT Plus with the Rallye upgrades and Hayes popped up as a dealership that had this particular Model. Santa I inquired about a specific Dodge Charger SXT Plus with the Rallye upgrades and Hayes popped up as a dealership that had this particular Model. Santa Vince was quick to respond and set up a time to view the car. From start to finish, Santa Vince made the buying experience effortless. He was pleasant, direct, and in 2 hrs I was out the door in my new car with a price that had me over the moon. Thank you Santa Vince and Cyndil for making this guy a believer in Car dealership courtesy again. I'll be sending people your way from here on out. Again, Amazing Job!!!! More

HAYES GAINESVILLE, GA. The folks at Hayes were very helpful and friendly. We did not have the deal we wanted at first, but felt like they understood what we wanted and did g The folks at Hayes were very helpful and friendly. We did not have the deal we wanted at first, but felt like they understood what we wanted and did get it taken care of before we left. I would recommend Ramone with Hayes anytime. He did a great job.. More

fast trip i hate to waste time jockeying with car salesmen. i quoted the internet price. my salesman, josh ayub, did the paperwork.i went to the finance office. i hate to waste time jockeying with car salesmen. i quoted the internet price. my salesman, josh ayub, did the paperwork.i went to the finance office. one hour after i arrived i left owning a new ram. More

Did Not Disappoint! My husband, father-in-law, and sister-in-law have bought from Hayes. After spending the entire weekend at other dealerships with dead ends, I went to My husband, father-in-law, and sister-in-law have bought from Hayes. After spending the entire weekend at other dealerships with dead ends, I went to Hayes. They offered me the most for my trade-in and got a great price on the 2015 4Runner I bought from them. I'm extremely pleased with my purchase! Matt Eberhart was straight forward with me and helped me get the best payment possible. I will definitely be recommending Hayes CDJ of Gainesville!! More

Quick, easy and painless Erick Mitchell was very helpful, informative, kind and patient. I have previous experiences with Hayes. They have always made buying, trading and sel Erick Mitchell was very helpful, informative, kind and patient. I have previous experiences with Hayes. They have always made buying, trading and selling a vehicle a great experience. Gave us an excellent offer for our trade. Highly recommended dealership. I will go back. More

No pressure, informative,and very accommodating. We were given great customer servive. Jody who was our salesman was very helpful. His customer service was excellent. He went out of his way to accom We were given great customer servive. Jody who was our salesman was very helpful. His customer service was excellent. He went out of his way to accommodate our needs and made sure our tranactions was handled as efficiently and timely as possible. I would very much recommend the Hayes dealorship. More

Dealership experience I love this dealership. I just got my tire repaired at Hayes after buying my car there last month and I can't say enough good things about this busine I love this dealership. I just got my tire repaired at Hayes after buying my car there last month and I can't say enough good things about this business. The employees are thoughtful, considerate, ever so helpful. The service job was fast and thorough. My buying experience was wonderful! More