Hayes Chrysler Dodge Jeep of Gainesville - Service Center

Hayes takes good care of our cars. Honest, knowledgeable We were never 'dealership' devotees as far as car maintenance until we started taking our vehicles to Hayes at Oakwood. The mechanics understand car r We were never 'dealership' devotees as far as car maintenance until we started taking our vehicles to Hayes at Oakwood. The mechanics understand car repairs are expensive and are quick to point out what must be done soon and what can wait a little while. This makes it easier to budget in costly repairs. They are polite, knowledgeable, professional and helpful. The service waiting room is clean and as comfortable as one can hope for this type of facility. They are very clean about working on the cars, and never leave grease or grime behind them. More

The associates I dealt with were pleasant and professional. The cost was reasonable. The waiting room should be updated, perhaps with tables and some sort of refreshments, (coffee, tea, water). professional. The cost was reasonable. The waiting room should be updated, perhaps with tables and some sort of refreshments, (coffee, tea, water). More

Great service and people. Prices are a bit steep for the oil change and tire rotation. Very professional. My service was done a a very timely manner. oil change and tire rotation. Very professional. My service was done a a very timely manner. More

Great experience with knowledgeable salesman. At this point I feel confident in this dealership. Josh was respectful to what I was looking for and we handled everything quickly which I appreciate. point I feel confident in this dealership. Josh was respectful to what I was looking for and we handled everything quickly which I appreciate. More

The service department was exceptional. They did everything they promised to do. If there was any question they were quick to make it right. Very customer driven. everything they promised to do. If there was any question they were quick to make it right. Very customer driven. More

Took my Jeep in for warranty work and was told it would take two hours. Got it returned to me in about one and a half house with all the work completed. Good job and quick service. Very satisfied with Haye take two hours. Got it returned to me in about one and a half house with all the work completed. Good job and quick service. Very satisfied with Hayes Chrysler. More

Fast friendly service! I made a appointment for recall. Very professional group and Haley was The best very helpful and got me out quick!! I will definitely recommend!! Very professional group and Haley was The best very helpful and got me out quick!! I will definitely recommend!! More

The appointment was easily made to fit my schedule. The survive rep took the car in as scheduled and a brief time later the car service was completed. survive rep took the car in as scheduled and a brief time later the car service was completed. More

Service mgr. a 0. We had a problem with our 2019 Ram 4 times. Each time it was checked and the on board computer showed no code for limp mode. Service advisor said it w We had a problem with our 2019 Ram 4 times. Each time it was checked and the on board computer showed no code for limp mode. Service advisor said it was working to intent. The advisors can do nothing more without authorization from the mgr. If the computer produces no code then according to them and F.C.A. there is no problem. Went to arbitration and was told by the F.C.A. rep. in a very condescending tone that the truck was working to intent. She reminded us that the truck was under warranty, for what good that is. In the meeting we requested a co-pilot be installed until the truck failed again. Service mgr, Otts agreed. Day of installation Otts told the advisor we had 3 weeks and he wanted it back. He lied. Buyer beware. More