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Hayes Chrysler Dodge Jeep of Gainesville - Service Center

Gainesville, GA

4.2
137 Reviews

137 Reviews of Hayes Chrysler Dodge Jeep of Gainesville - Service Center

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August 25, 2023

Had service done and tires rotated they left at least 1 lug nut loose on each wheel I found after getting home and saw them sticking out charged me $104 for service and rotate and can’t even make sure the More

by Wstanly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin Varner
August 21, 2023

Outstanding advisors with mechanical expertise and very professional. They Attend quickly, and know how to root the problem. More

by Angie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Yearwood
July 15, 2023

If you're looking for a vehicle and need to trust a dealership this is the one. Just going for a service can be a headache not at this one They're very Truthful about work that they are going to perfor More

by ktut6988
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Reyes
May 03, 2023

The service department did an excellent job on my truck I will be bringing my truck back. More

by Kevinbai44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clinton Garrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Clint Reed
April 03, 2023

Do NOT buy a vehicle from out of state. They misrepresented the condition (both interior and exterior). Spent $75k only to have the vehicle show up with rips and tears in the leather in mul More

by Strausburg
Recommend Dealer
No
Employees Worked With
Ruben Jimenez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shane Pratt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Evans
March 26, 2023

Honest information about the current status of our vehicle and price for the repair. Focus on long term customer service, not a short term mark up of price. More

by Schreinbarry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My wife dealt with the employees at the service side. I think Rick was his name.
March 16, 2023

Very good experience with service department. We will definitely go back and use them again. Spence took great care of us! More

by NewJeepFam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spence Westbrooks
December 22, 2022

Was better when the father ran it. Gone down hill since. Living in a hope of better days. I felt better when I would bring my Jeep in. This is where I have purchased two. About 6 More

by Steve9491
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
October 02, 2022

Service shop is courteous and professional, and the work is usually completed in a timely manner. More

by bmroberts94
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Spence Westbrook
October 01, 2022

Rick in service dept was great. Handled my situation with my Charger perfectly and was very accommodating in the process. Rick was able to work with my Mopar warranty and totally go More

by Bdcollins73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick- Service Dept
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