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Hayes Chrysler Dodge Jeep of Gainesville - Service Center

Gainesville, GA

4.5
192 Reviews

192 Reviews of Hayes Chrysler Dodge Jeep of Gainesville - Service Center

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April 13, 2025

Fast efficient service men Easy to get regular service without an appointment time waiting is less than other plaves More

by ken.colbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Rogeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

It’s great to know that we made it easy for you to get in and out without the hassle of long wait times or needing an appointment. That's why shopping at Hayes is always the right choice! Have an amazing day and thank you for your support!

April 13, 2025

On vacation from Michigan , across the street from the dealership was a gas station. Apparently my gas cap stripped out and I had a hard time getting it out, but I finally did. I went across the street to More

by jpjoans
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in service
Apr 18, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so glad that we could assist you while you were passing through! It was our honor and know that we're here for you anytime you need us! Safe travels back to Michigan!

April 12, 2025

They said car would be ready in 3 days and I actually figured it would be at least a week. Very happy with the speed and the quality of the work. More

by jwpat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Ayub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We are always hard at work to get your car back to you as soon as possible! Your time is incredibly important to us and we appreciate you trusting our team to get the job done properly! Come back soon!

April 09, 2025

Mopar has scheduling issues but the service provider (Hayes) did well. A little longer wait time than Anticipated but thorough and the service and a job well done all questions were answered More

by JOSEF.BARRICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for sharing your experience with us! We're happy to hear that our team was able to provide the support you needed and leave you feeling satisfied with your visit. We appreciate you for choosing us and look forward to seeing you again!

April 07, 2025

My experience was awesome and I would recommend them to anyone in the market for a great new or used vehicle More

by jamievanzego
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Ayub
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We’re so glad to hear your experience was a great one! Your recommendation means a lot, and we hope you have a great week!

April 07, 2025

Took my truck in because the engine was sputtering. Turned out the fuel pump was failing. Fortunately they were able to get the part from a sister dealer and get my truck back to me in a timely manne More

by wfurrey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Matte
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We’re thrilled we could get the part quickly and resolve the issue right away. Thank you for the kind words about Eric—we look forward to seeing you again soon!

April 07, 2025

Quick and efficient service with great professionalism. I highly recommend these folks. They treat you like family More

by ronbostonhss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rich
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you for the kind words and recommendation! The fact that you felt treated like family means everything to us—because once you’re here, that’s exactly what you are. We look forward to seeing you again!

April 05, 2025

Rick Garace and all the staff in the service department made sure I was 100% taken care of and completely satisfied More

by captmatt56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Enrique Camacho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Garace
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so happy that you're 100% satisfied with our service! Thank you for visiting us and have a great day!

April 05, 2025

Fast friendly and always courteous service. They always help check for discounts, nice customer waiting room. Very good and thoughtful customer service. More

by rjones32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ritch Wharton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're dedicated to saving you as much money as possible and providing the best experience! Thank you for recognizing our team's commitment to quality service. Have a great week!

April 01, 2025

We followed Spence Westbrooks to this location, and I’m so glad we did! This dealership is a significant improvement over the one we used to visit. I absolutely trust them when it comes to working on my ve More

by kniesi13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Spence Westbrooks
Apr 03, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're delighted to hear all of this! We strive to provide reasonable prices, quick service, and a clean environment for our customers, so it’s great to know that’s been your experience. Thank you for recommending us and for all the kind words—we look forward serving you for many more visits to come!