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Hayes Chrysler Dodge Jeep of Gainesville - Service Center

Gainesville, GA

4.6
178 Reviews
Call Service Center (470) 798-3777

178 Reviews of Hayes Chrysler Dodge Jeep of Gainesville - Service Center

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March 14, 2025

I was very pleased with the work that was done on my vehicle after it was hit. Awesome Job!! More

by JOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The people in the repair department were awesome!
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Mar 25, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're so glad that you are satisfied with the service provided! Your satisfaction is so important to us!

March 13, 2025

It was very clean everyone was very helpful. The service was very quick and easy More

by szostak8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracy Rogeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Thank you complimenting our service department! We're glad every aspect of your visit was amazing!

March 11, 2025

Can't get service advisor to call me back. Need a refund on oil change. More

by bruce.hicks66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Na
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Mar 25, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi Bruce, we're sorry to hear that you have received no contact from our service advisor. We always strive to provide prompt communication.

March 10, 2025

Service is quick, but would like them to do a better job checking fluid levels. More

by barrettc305
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't know
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Mar 25, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

Hi Barrett, we greatly appreciate the feedback and will continue to improve our services! Thank you for visiting us and complimenting our speedy service!

March 10, 2025

Tracy was the first salesperson that listened to us and followed the way we set. Our deal was seamless and without a "headache". More

by psl801
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Rogeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2025 -

Hayes Chrysler Dodge Jeep of Gainesville responded

We're always working towards giving you the best experience imaginable - buying a car shouldn't have to be difficult! Thank you for recognizing Tracy!

March 09, 2025

I came in for an express oil change and tire rotation on my 2020 Jeep Grand Cherokee. Got in right away and was out within the time promised, 45 min. My service advisor Everton was thorough and friendly. More

by adsystem1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everton
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March 09, 2025

It was a great working with Tracy. It was very seamless and quick experience. Very happy. Thank you! More

by kathy Collins
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracy Rogeri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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March 08, 2025

Very professional and courteous had me in and out in a timely manner would recommend to anyone More

by wells5700
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ruben Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hugo Soto
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March 08, 2025

It was very well for me. They were very nice good with me. They said nice. More

by whl5261jr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Mitchell
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March 07, 2025

Rick and his crew did a great job in getting us back up and running. 3 vehicles with bad batteries. Great service but very disappointed in the guality of the batteries. 1, 2 & 4 year old vehicles. More

by dscarb44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rick in the service department
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