Hayes Dodge Chrysler Jeep Ram Lawrenceville

Our salesman was very upfront and informative and we appreciated that. We traveled 5 hours to purchased a truck from this dealership and would return again. appreciated that. We traveled 5 hours to purchased a truck from this dealership and would return again. More

During my recent visit to this dealer, I had a bad experience. I took my 2024 Ram 3500 for an electrical problem, but they didn’t fix it, and it ended up causing another issue. They took forever to ge experience. I took my 2024 Ram 3500 for an electrical problem, but they didn’t fix it, and it ended up causing another issue. They took forever to get back to me—about a week. When I returned the truck for the unfixed problem, they again delayed their response. Eventually, they told me the technician had collided with my truck and another car. I requested a rental truck while mine was being repaired. When they fixed the paint, it didn’t match the original color at all. Also, some of the advisors didn’t make me feel welcome. I don’t recommend this place at all. More

The best experience ever. SGT Q ( John) and Brian were both awesome I’ll definitely be back !! SGT Q ( John) and Brian were both awesome I’ll definitely be back !! More

Been servicing my Jeeps at this location for decades. As always, prompt and good servicing As always, prompt and good servicing More

Quality, Professional, friendly, estimate matched price, Teamwork, Responsive, timely, clean, Been a customer for almost 30 years. I will be back Teamwork, Responsive, timely, clean, Been a customer for almost 30 years. I will be back More

Was smooth and a quick process with great customer service. Very calm and welcoming. I loved it service. Very calm and welcoming. I loved it More

I always get good service from these people (Service and Body shop). I have been coming here since 2003 (several cars). Over these years I have learned to trust this service organization. Body shop). I have been coming here since 2003 (several cars). Over these years I have learned to trust this service organization. More

The person who checked me in and the cashier were both rude. I called and made a reservation and at that time I told them that I get 3 free oil change and the rep confirmed. When I came to drop my car off rude. I called and made a reservation and at that time I told them that I get 3 free oil change and the rep confirmed. When I came to drop my car off the guy was on the phone but still told me to come over to check in. I was trying to tell him that I have a reservation and he told me to still fill out some form. Which was no problem but that was the only conversation we had because he was on the phone. When I came to pick up my car the cashier told me the total and I told her that I had a free oil change. Well the rep turned around and said why didn’t you tell me that when you checked in. I explained to him that I made a reservation over the phone. He said how was I supposed to know that. I told him if you actually pulled up my reservation you should have seen it. I also told him that when I came to drop my car off you were on the phone so there was no way for me to really tell you. It’s frustrating that it was no sorry or I apologize for the mix up it was “my fault” instead. More

Amir,our sales representative was great! Very patient, courteous and helpful in helping us senior citizens through the process of buying the car. Very patient, courteous and helpful in helping us senior citizens through the process of buying the car. More