Hayes Dodge Chrysler Jeep Ram Lawrenceville

I was not kept informed on the progress of my vehicle. When I did receive information, it was by electronic media. I then received a text that work had begun after 7 days and just before I picked it up. When I did receive information, it was by electronic media. I then received a text that work had begun after 7 days and just before I picked it up. After $2,200 of work, when I picked it up it still had one of the major problems, I brought it in to address. Just before I was to pick it up, I was called and told that they thought it could use new tires. I asked if the current ones would last a bit until I recovered from the cost of this service and was told yes. The problem was so bad on the drive home I went straight to a tire store. When their service person went out to my vehicle, he looked at one tire and said, "this is your problem, on this tire the belt is separating". When the tire was removed in addition to warping due to separation, you could see the steel belt in the grooves. This dealership even charged me for an alignment! More

They were very helpful and worked with me on the pricing. Thomas was great. Good job Thomas was great. Good job More

I can’t say enough! They were kind, helpful, efficient and brought joy and humor to the whole experience. I was in a situation where I had to trade in my old car and g They were kind, helpful, efficient and brought joy and humor to the whole experience. I was in a situation where I had to trade in my old car and get a new one. From what was a disappointing moment, I left this dealership smiling, happy, excited and relieved. They truly made the difference and I am so grateful! More

I'm glad to experience the Hayes dodge dealership. John was welcoming in hospitality from the time I got there. What I like is I was able to explore my options & wasn't feeling pressured to make a pu John was welcoming in hospitality from the time I got there. What I like is I was able to explore my options & wasn't feeling pressured to make a purchase unless I made the consent. Thank you team Hayes! More

Everything about my truck buying experience was top notch and the easiest by far compared to other dealers. John was great, professional and answered all the questions I had. Excellent experience and would d and the easiest by far compared to other dealers. John was great, professional and answered all the questions I had. Excellent experience and would definitely buy from him again! More

It's taking longer & longer get oil change 1 1/2+ hours . Plus now charging extra if you use card. Just happen notice my truck was ready. They placed my keys & paper work on service reps desk with a large si Plus now charging extra if you use card. Just happen notice my truck was ready. They placed my keys & paper work on service reps desk with a large sign that said out to lunch. I had to ask another Rep so I could check out More

We have purchased multiple vehicles from Diego and the dealership. We continue our business with them because of fair pricing and great service. dealership. We continue our business with them because of fair pricing and great service. More

I can honestly say that I liked the overall quality of the people and service that was given to me. the people and service that was given to me. More

Didn’t realize the car had a dent in the door until after I signed the paperwork. Mentioned it and it was like oh well basically deal done I signed the paperwork. Mentioned it and it was like oh well basically deal done More

Hayes provided one of the better experiences when purchasing a vehicle. They had a significant amount of vehicles in stock and the customer support was great. Highly recommend! purchasing a vehicle. They had a significant amount of vehicles in stock and the customer support was great. Highly recommend! More