Mark Chitwood
Mark Chitwood at Hayes Dodge Chrysler Jeep Ram Lawrenceville

Mark Chitwood

Service Manager

Hayes Dodge Chrysler Jeep Ram Lawrenceville

719 Duluth Highway 120
Lawrenceville, GA 30046

4.5
81 Reviews
4.5

81 Reviews

Write a Review

81 Reviews of Mark Chitwood

July 02, 2026

Dealership Rating
Employee Rating

Good service nice people good deals good clients services sales guys Ofert water treatment like in the house More

by ralvarez.1974
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adrian White

Jul 03, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

This is wonderful to hear. We’re honored to know you had an all-around great experience. Our team is here to assist you any time you need us!

June 08, 2026

Dealership Rating
Employee Rating

First time visiting the service and the dealership. The wait wasn’t long. I arrive at 1:45 p before the cutoff time of 2pm More

by lshanksqq
Recommend Dealer
Yes

Other Employees Tagged: Adrian White

Jun 12, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thanks for trusting us with your first service visit! We’re glad you could get back on the road quickly. We look forward to serving you again!

June 04, 2026

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5 star service, with 5 star representatives from start to finish. Worth it and will recommend on Google reviews. More

by aldeahome67
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dusty Hayes, Adrian White , Tod

Jun 04, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for recommending us! Your support goes a long way and means the world to us! Have a blessed week!

May 10, 2026

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Employee Rating

The service team went above and beyond to take care of us when our vehicle was in the shop with major issues. More

by ddwirth70
Service Price Transparency
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White , Elena

May 12, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you for the kind words about our team and letting us service your vehicle! We're delighted you are satisfied with the work you received and that the issues were solved. Have an amazing day and welcome to the family!

May 06, 2026

Dealership Rating
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Always get great service anytime I take my wife’s Cherokee in for any reason. My family has bought multiple cars over the years and always been happy More

by tjjopirlot
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adrian White

May 08, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you and your family for continuing to choose Hayes for your service needs. We are honored and truly enjoy serving you. Let us know if there's anything else we can do for you! Have a great day!

April 30, 2026

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I have visited this dealership several times, but I must say this experience was A1 ! All of the advisors greeted us with care and concern and eager to assist! I would like to especially give a BIG over the More

by paulalumpkin
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White

May 06, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

It's wonderful to know you had an amazing experience! It is always a pleasure to serve you with a smile! Thank you for choosing Hayes!

April 29, 2026

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Alfred squeezed me in/solved an emergency key fob issue on my cross country roadtrip. More

by TERKOELZ
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Adrian White , Alfred

May 06, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We're so glad your key fob was fixed promptly! Enjoy your trip!

April 10, 2026

Dealership Rating
Employee Rating

I was able to schedule service online. The service manager was waiting for me when I arrived. They completed everything and communicated with me while I waited. My car was ready when expec More

by qponchick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White

Apr 22, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thank you so much for sharing the details of your visit! We're so glad everything was communicated clearly and that you received your vehicle back quickly! Thank you for choosing us and we look forward to your next visit!

March 29, 2026

Dealership Rating
Employee Rating

This company is very unprofessional. Takes months to fix vehicles. Mechanic causes damages to vehicles while completing repairs. Does not take accountability for their actions. Owner Hay More

by lakes_dionna
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Dusty Hayes, Adrian White , Ted Hayes, Robin Butler- Don Manager of Service

March 08, 2026

Dealership Rating
Employee Rating

During my recent visit to this dealer, I had a bad experience. I took my 2024 Ram 3500 for an electrical problem, but they didn’t fix it, and it ended up causing another issue. They took forever to ge More

by j_serrato74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adrian White

Mar 11, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Hi there, we're incredibly sorry for the lack of communication and unsatisfactory service you received during your visit. This is not the kind of service we want you or any of our customers to experience. Our service manager would like the chance to connect with you personally and address your concerns: nathanieloakes@hayesauto.net. Thank you.

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