Mark Chitwood
Mark Chitwood at Hayes Dodge Chrysler Jeep Ram Lawrenceville

Mark Chitwood

Service Manager

Hayes Dodge Chrysler Jeep Ram Lawrenceville

719 Duluth Highway 120
Lawrenceville, GA 30046

4.5
89 Reviews
4.5

89 Reviews

Write a Review

89 Reviews of Mark Chitwood

November 10, 2026

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Employee Rating

We arrived at 8 am, the only car lot that was open. King met us and matched my good mood, and he helped us find my wifes new trick in less than an hour. Will be going here for MY new car as well. More

by Brandon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Nov 12, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We are floored by your words, Brandon! Firstly, congrats on finding your wife's new truck! It's great King met you with friendliness and made the shopping experience a breeze. We look forward to helping you with your own upgrade! - The Hayes Family

September 06, 2026

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Brandon toke me in early great work nice service thanks for everything see you soon so we can get others service done More

by palacin17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Sep 09, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

It was a pleasure to assist you! We're so glad we could get you in and out quickly! Thank you for choosing Hayes!

August 29, 2026

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I trusted Hayes Chrysler/Doge Jeep body shop to repair/rebuild my MB E350 which was damaged, (“totaled” by my insurance company), Robin B. managed the process from estimation to completion. At eve More

by MJ
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Adrian White , Robin Butler, Reese

Sep 02, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We’re thrilled to hear everything went so smoothly. We understand how important communication is during a process like this and strive to ensure you’re kept in-the-know of what is going on with your vehicle. Thank you for the shining review!

August 23, 2026

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Was told at 1st it was going to be longer to even get my vehicle diagnosed. But Great service from Brandon got the diagnosed and fixed in less time so grateful for the service desk and mechanics More

by CAROLINA_ORTIZ
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adrian White , Brandon

Aug 26, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Our team is hard at work to ensure you get your vehicle back as soon as possible! We're so glad things worked out quickly for you. Have a blessed week!

August 18, 2026

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Communication on point! I’ve got my vehicle dropped off for repairs and got it done immediately. More

by wanghsie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White

Aug 19, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We're glad you were communicated with throughout the process - we appreciate your trust in our team. Thank you for choosing Hayes and have a great day!

August 12, 2026

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Excellent service as always! Very quick and knowledgeable! I always go here for service! Thanks again! More

by ngo.hiep
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White , Brandon

Aug 19, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We're grateful for your continued support and are happy to hear you always receive excellent service. Thank you for choosing Hayes!

July 17, 2026

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Friendly and courteous staff member, who greeted me with a smile and helping hand. Thank you More

by jbrayboy
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes

Other Employees Tagged: Adrian White

Jul 22, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

We love hearing this. Thank you for choosing Hayes and we look forward to welcoming you back with a smile next time.

July 11, 2026

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Employee Rating

My patriot had to return back to dealer 5 days later with the same issue for the 10th time More

by karen_w56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Adrian White

Jul 15, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Hi Karen, we're saddened to hear this. Could you please reach out to our service manager so he can assist you with this? We're committed to solving this issue. Email: nathanieloakes@hayesauto.net. Thank you.

July 02, 2026

Dealership Rating
Employee Rating

Good service nice people good deals good clients services sales guys Ofert water treatment like in the house More

by ralvarez.1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Adrian White

Jul 03, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

This is wonderful to hear. We’re honored to know you had an all-around great experience. Our team is here to assist you any time you need us!

June 08, 2026

Dealership Rating
Employee Rating

First time visiting the service and the dealership. The wait wasn’t long. I arrive at 1:45 p before the cutoff time of 2pm More

by lshanksqq
Recommend Dealer
Yes

Other Employees Tagged: Adrian White

Jun 12, 2026

Hayes Dodge Chrysler Jeep Ram Lawrenceville responded

Thanks for trusting us with your first service visit! We’re glad you could get back on the road quickly. We look forward to serving you again!

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