Mark Chitwood

I was able to schedule service online. The service manager was waiting for me when I arrived. They completed everything and communicated with me while I waited. My car was ready when expec The service manager was waiting for me when I arrived. They completed everything and communicated with me while I waited. My car was ready when expected and everything was performed correctly. I highly recommend Hayes. More

by qponchick Verified Customer Verified Customer

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This company is very unprofessional. Takes months to fix vehicles. Mechanic causes damages to vehicles while completing repairs. Does not take accountability for their actions. Owner Hay Takes months to fix vehicles. Mechanic causes damages to vehicles while completing repairs. Does not take accountability for their actions. Owner Hayes refuses to provide customer satisfaction. More

by lakes_dionna Verified Customer Verified Customer

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During my recent visit to this dealer, I had a bad experience. I took my 2024 Ram 3500 for an electrical problem, but they didn’t fix it, and it ended up causing another issue. They took forever to ge experience. I took my 2024 Ram 3500 for an electrical problem, but they didn’t fix it, and it ended up causing another issue. They took forever to get back to me—about a week. When I returned the truck for the unfixed problem, they again delayed their response. Eventually, they told me the technician had collided with my truck and another car. I requested a rental truck while mine was being repaired. When they fixed the paint, it didn’t match the original color at all. Also, some of the advisors didn’t make me feel welcome. I don’t recommend this place at all. More

by j_serrato74 Verified Customer Verified Customer

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The service was good and the time it took was good. I’m good with it. I’m good with it. More

by erika4059 Verified Customer Verified Customer

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Todd Padgett always does an excellent job & taking care of our vehicles & our mechanical needs as well as our customer service needs. of our vehicles & our mechanical needs as well as our customer service needs. More

by gcantrell0 Verified Customer Verified Customer

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They did a great job. Never have any issues. Very friendly and communicate every step of the way Never have any issues. Very friendly and communicate every step of the way More

by David Aaron Verified Customer Verified Customer

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First rate service. Great Mechanics, the Service desk folks are Grade A, Even the Lot Boys in the wash rack are top-notch. Fast friendly AND DECENTLY PRICED. this IS A F Great Mechanics, the Service desk folks are Grade A, Even the Lot Boys in the wash rack are top-notch. Fast friendly AND DECENTLY PRICED. this IS A FINE DEALERSHIP More

by shawn.mcguinness Verified Customer Verified Customer

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The Dealership has a trustworthy and talented ownership and staff. They take the time to be sure your needs are taken care of. and staff. They take the time to be sure your needs are taken care of. More

by bandre Verified Customer Verified Customer

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Had a great first time service appointment. From online appointment scheduling, to the service appointment. From online appointment scheduling, to the service appointment. More

by CLBEAMS Verified Customer Verified Customer

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POOR service. Went to get my second vehicle serviced with an appointment and waited an hour to find out they hadn’t even brought it back yet so I left. Purchased Went to get my second vehicle serviced with an appointment and waited an hour to find out they hadn’t even brought it back yet so I left. Purchased my second vehicle and they sent me out with the wrong second set of keys. Who does that? Lol. 3.5 hours away so they mailed me the correct key fob untracked in a simple envelope and it never arrived. Tried contacting salesman but he will not respond. Typical Hayes experience. More

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