Hayes Dodge Chrysler Jeep Ram Lawrenceville

Thank you Dee for the best dealership experience ever! He pinpointed my needs no hassle no stress No run around. He made it happen fast and easy! I only had to step in the dealership to sign my documents and pinpointed my needs no hassle no stress No run around. He made it happen fast and easy! I only had to step in the dealership to sign my documents and pick up my car it doesn’t get any better than that!!!! More

Wow! What an awesome experience! Thanks for your help Dee. I am in love with my charger. I will never buy from another dealer again Dee. I am in love with my charger. I will never buy from another dealer again More

Mix-ups and poor service finally fixed. I have purchased 2 vehicles from this dealership that are great trucks but aspects of customer service and attention to detail leaves something to be I have purchased 2 vehicles from this dealership that are great trucks but aspects of customer service and attention to detail leaves something to be desired. The most recent was the purchase of a 2017 Ram 1500. After waiting a number of weeks for paperwork to be completed for registration & tag and some inquires to the State of Georgia I was informed that no emissions had been done on the truck so I would not be able to get the tag. To complicate matters for reasons of work my son has the truck in North Carolina. You can't do a Georgia emissions in NC. This was a complete failure on the part of the dealership as it was their responsibility to do the emissions test before selling them truck to us. I was even told if my son were to return to GA they could do the testing at the dealership. Why didn't they do it beforehand? All of this required us to obtain a waiver from Clean Air Force GA which took a trip to their offices and 2 days of tracking down correct paperwork from dealer and my son's employer. Just xxxx! That's not the only incident. On a oil change they put regular oil instead of synthetic oil, which I had paid for, so they had to drain the oil and replace with the correct oil. On a subsequent service visit a tire rotation was done but the mechanics failed to check the tire pressure. On the model Ram 2500 I drive front tire pressure is 60 psi and on the rear it is 80 psi so after rotation on the way home warnings go off on dash that tire pressure is incorrect. easy fix but aggravating. I would like to thank Randy Murphy in finance for helping me solve the paperwork problems and helping me get the emissions waiver from State agency. More

I can't give an impression on my experience at this time the person I contacted had not bothered to reply or address my requests and concerns. No stars to check at this time. Magdalena Babiarz. the person I contacted had not bothered to reply or address my requests and concerns. No stars to check at this time. Magdalena Babiarz. More

I can’t believe how far Paul went to make sure I was able to get in the car I wanted I’m so happy I went to them for my car. Thanks once again to get in the car I wanted I’m so happy I went to them for my car. Thanks once again More

Awesome experience at Hayes. Paul Sanguedolce was great. Super friendly and helpful staff. Definitely be back to purchase in the future. Highly recommend this dealership and Paul S. Super friendly and helpful staff. Definitely be back to purchase in the future. Highly recommend this dealership and Paul S. More

We will ALWAYS return to Hayes for our car buying and leasing! We’ve leased 3 Jeeps in the past and have been nothing but please with our entire experience. Just purchased a pre-owned Ford F-150 and it i leasing! We’ve leased 3 Jeeps in the past and have been nothing but please with our entire experience. Just purchased a pre-owned Ford F-150 and it is immaculate! The buying process was so effortless... Paul met us at the door, had the truck already pulled around and ready to test drive, and we got an incredible deal! The whole Hayes team is a family to us and clearly they care about getting us the ideal fit for our growing family. Thanks to Paul and everyone at Hayes! We’ll be back!!! More

No regrets buying from Dee Moody, and the rest of the team at Hayes jeep in lawrenceville. They took care of all and everything with my used car purchase. New car prep treated me like family. Will recco team at Hayes jeep in lawrenceville. They took care of all and everything with my used car purchase. New car prep treated me like family. Will reccomend to everyone who ask me. More

Excellent customer service from Paul from our initial phone conversation all the way till the in person dealership interaction. He went above and beyond to make sure all of my needs were met purchasing m phone conversation all the way till the in person dealership interaction. He went above and beyond to make sure all of my needs were met purchasing my challenger. More

Beware So I was in the market for a Ram, I was working with Adam. We had a few discussions and I provided a few Stock numbers I liked. Adam was very eager to So I was in the market for a Ram, I was working with Adam. We had a few discussions and I provided a few Stock numbers I liked. Adam was very eager to get me in the dealer to see the Rams. As soon as I discussed a trade Adam went silent, did not respond to me. Glad I did not drive up to the dealer. More