Hayes Dodge Chrysler Jeep Ram Lawrenceville

Great experience leasing a Jeep Grand Cherokee! I had a good experience leasing a jeep at Hayes. I'm a female and frankly I HATE the car buying process. But Kim Porter and Marlon Moore were great at I had a good experience leasing a jeep at Hayes. I'm a female and frankly I HATE the car buying process. But Kim Porter and Marlon Moore were great at guiding me through the process. They helped me get a good deal, and I honestly would have went elsewhere if it weren't for them. I was able to get a beautiful vehicle at a fair price. I appreciated their honesty, patience and helpfulness!! More

Great Experience purchasing a used car from Hayes! Thank you Hayes and JP Kim! We found the perfect used car for my college-age daughter and JP really helped us make sure it was the right fit for her Thank you Hayes and JP Kim! We found the perfect used car for my college-age daughter and JP really helped us make sure it was the right fit for her and at a great price. Not too pushy at all and very informative. I will definitely look to do business with Hayes and JP again. Carey H. More

I had a Good experience with DION FROM THE BEGINNING TOend They are top professional insales price range. Customer service the whole nineyards and treat like. you part of there team.the best car lits with good They are top professional insales price range. Customer service the whole nineyards and treat like. you part of there team.the best car lits with good gualty car nee a b d preowned More

New Jeep purchase I really enjoyed the service we received and the timely enter action to close the deal. I will definitely concider purchasing another vehicle from Hay I really enjoyed the service we received and the timely enter action to close the deal. I will definitely concider purchasing another vehicle from Hayes. More

Easy as Pie Salesman JP KIM was fantastic. He worked very hard to satisfy my needs. The pregnant finance manager also did a wonderful job in finalizing the deal Salesman JP KIM was fantastic. He worked very hard to satisfy my needs. The pregnant finance manager also did a wonderful job in finalizing the deal. She explained options I could not pass on. More

Smooth and Quick Transaction I inquired about a Certified Chrysler 300 with the Internet Sales Mgr and he responded quickly and professionally. Then I went and we test drove car a I inquired about a Certified Chrysler 300 with the Internet Sales Mgr and he responded quickly and professionally. Then I went and we test drove car and purchased it. The whole experience was quick and easy. More

Excellent staff My salesman JP Kim was awesome. He listened to exactly what I wanted and made my purchase simple and easy and in my price range. My salesman JP Kim was awesome. He listened to exactly what I wanted and made my purchase simple and easy and in my price range. More

Don't hesitate to buy here Hayes had the vehicle we wanted. As we drove onto the lot, we were disturbed to find a hoard of sales people just waiting to attack. We were immediate Hayes had the vehicle we wanted. As we drove onto the lot, we were disturbed to find a hoard of sales people just waiting to attack. We were immediately turned off, but they had the car we wanted. The sales guy who approached us, Ernest Clarke, quickly got through our 'resistance curtain' and showed us the car. The next step was the appraisal of our vehicle and the first offer from the dealer. Frankly it was the same distasteful time that causes us to detest all car dealers. Ernest understood the battle between his manager and we as buyers. Eventually the manager came face-to-face to try and close the deal at his price. We resisted and were ready to walk. All of us have been there. Finally the manager went away and sent back his last offer - the one we wanted. Deal done. Ernest was a gentleman through this time, and then turned us over to the shining star in their dealership - Magdelana Babiarz, one of their finance managers. She is one of the most qualified, focused, and supportive persons a car buyer can meet. She promptly focused on our deal, getting it documented and closed. She took a few moments to learn about us and our personal needs, and through that ended up offering and convincing us to sign up for a long term maintenance and extended warranty. We did business with Hayes years ago, so we had a prior level of trust. The sales guys in the parking lot were terrible, and Hayes should find another way to get in front of customers who visit and want to look at and buy cars. We understand their desire to get as high a price as they can, Hayes should find the way to strip the distasteful back and forth out of their process. There are many successful dealers - Carmax for one - who don't do that. But at the end of the day, the shining stars of Earnest the sales guy, and the stunning performance of Magdelana set them apart. I'd go back - and look for Ernest and Magdelana! I hope Hayes takes care of them, and finds a better way to do business than the exploitive sales managers in the corner of the showroom. More

Awesome Experience My wife and I were looking to purchase a car before the end of the year (2015). We are the type of people, that for a major purchase we do our total My wife and I were looking to purchase a car before the end of the year (2015). We are the type of people, that for a major purchase we do our total due diligence. So we researched online, called around, traveled to multiple dealerships, etc. We eventually called McDaniels Nsabinla, with Hayes Chrysler Dodge Jeep Ram, and he was awesome. Both he and the dealership understood our situation and was willing to work with us on purchasing a car (e.g. the right price and financing with our credit), which was not true for most places we contacted. McDaniels Nsabinla was very friendly, knowledgeable, and professional. Overall, our experience with Hayes Chrysler Dodge Jeep Ram was great. From the receptionist, the sales representative (McDaniels Nsabinla), to the finance department (Derek Langley), everyone was first class. My only complaint is after completing initial paper work, the wait time to see the finance department was extremely long (maybe this is the protocol for all dealerships). However, I would still highly recommend purchasing at Hayes Chrysler Dodge Jeep Ram... As a matter of fact, I would purchase from them again. More