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Headquarter Honda
Clermont, FL
1,663 Reviews
Headquarter Honda is the first commercial building in Florida to achieve the highest certification of the United States Green Building Council (LEED Platinum status). -- L.E.E.D. stands for "Leadership in Energy and Environmental Design."
It is a genuine commitment made by the owner's entire family. Built by local contractors with 100% local materials; Headquarter Honda also employs a 100% local workforce.
We are able to save an average of 35% in energy costs by being green. We graciously pass those savings on to our customers!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 11:00 AM - 7:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 8:00 AM - 4:00 PM
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Showing 1,663 reviews
September 01, 2011
We had the misfortune of having our car start to overheat right at exit on SR 50 on the beginning of a cross country trip from Ft. Lauderdale to Las Vegas. At first we thought that having a Honda dealer righ right at exit on SR 50 on the beginning of a cross country trip from Ft. Lauderdale to Las Vegas. At first we thought that having a Honda dealer right there was a blessing, but it turned out to be a curse. We have a 2006 certified pre-owned Honda with only 32000 miles, we had the 30000 servive done about a week before we left, which included a radiator flush and refill. The service department took 2 days to finally diagnose what they said was " major engine damage" and they wanted us to put up a 1400 dollars to pay for them to look into it furthet in case Hondacare didn't pay for it. After calling Holman Honda , the company we bought the car from, they waived that fee. We had to wait 2 days for a Hondacare rep to come out and tell us that the repair wasn't covered because a non-Honda fluid had been put in the radiator. HQ Hoda really had no interest in doing a repair on a car they did't sell. Holman Honda looked at our service record and realized no one ever ever serviced the car besides them so they agreed to do the "major engine repair" at no cost to us. Holman paid to have the car shipped back to Ft. Lauderdale, but no one at HQ Honda told the truck driver that the hood wasn't latched and on the way the hood blew open and broke the windshield along with 2400 dollars of body damage. In addition, the icing on the cake, when Holman mechanics finally looked at the car , they determined there was no "major engine damage", all the car needed was a new radiator and heater core and we could have been on the road in a day or two, instead of having to rent a car to finish our cross country trip, which cost us $1600. Not all Honda dealers are created equal..steer clear of this one if you can More
by jimbibbee
Employees Worked With
Mike - Service manager Nicole - Service writer
Helpful July 11, 2011
Traded in 3 cars and Purchased 3. All the deals were smooth and professional without any sales pressure. Some of the nicest car people I have ever dealt with. Bought a 2002 Thunderbird(the wifes dream smooth and professional without any sales pressure. Some of the nicest car people I have ever dealt with. Bought a 2002 Thunderbird(the wifes dream car). Had a fuel pump problem and gladly took the car back after difficulty finding parts to repair it. I was expecting a fight but John was apologetic, understanding, and sympathetic. There are car salesman with a soul and they are at Headquarter Honda. The facilty is beautiful, comfortable, and clean. Oh big plus their service department is open Saturdays now. When all the others are sleeping. Thank You John, Royale, and Mark for your professionalism, patience, and coutesy Sincerely Edward and Jill Serviss More
by Radiateu2
Employees Worked With
John Bannon, Royale, Mark Wilson
May 22, 2011
every thing was fantastic from the time we walked in tik we drove off in a new vehicle the entire expierience was more than we expected.. clean show room, and maintenance facility.. and plenty of refresh we drove off in a new vehicle the entire expierience was more than we expected.. clean show room, and maintenance facility.. and plenty of refreshments complete delivery, and paper work processing was done very professionally More
by jaderealty
Employees Worked With
chris taylor
May 15, 2011
Chris Baker does his best to make sure you are suited with the right vehicle and is equipped to work with you in getting an affordable price. He is determined to do his best to provide you with the satis with the right vehicle and is equipped to work with you in getting an affordable price. He is determined to do his best to provide you with the satisfaction of driving home a new car with that nice new car smell. More
by witlivingston
Employees Worked With
Chris Baker
April 13, 2011
Recently I took delivery of a new 2011 Honda Accord from Headquarter Honda. This is the second Honda from your dealership. Needless to say I am loyal to the brand, the design, handling and performance. John Headquarter Honda. This is the second Honda from your dealership. Needless to say I am loyal to the brand, the design, handling and performance. John Bannon took care of my special order needs, tracked the delivery of the car and stayed in close contact with me every step of the way until the car arrived... even a bit earlier than expected. For me, service is important but also most important is Price. Before I bought my car I did shop dealers in Orlando Area and Headquarter Honda was the only one to show me real numbers and care about my needs. This dealer was looking to build and get a win-win relationship. For any clients looking to buy Honda, I really encourage you to stop by Headquarter Honda in Clermont and you will see the difference. Other dealers in Orlando show some numbers that at the end are not real as an example I did stop by Coggin Honda trying to get info about the Accord Lease program which also was at the Honda's web site for $209.00 with a Down Payment of $2000; Coggin Honda sales manager did offer me this car with $3000 down payment and monthly payment for $310.00. Wow! Again, for a honest and trustworthy dealer in Orlando, go to Headquarter and ask for John!! More
by hiramdel
Employees Worked With
John Bannon
April 04, 2011
This was the best car buying experience of my life. Normally, I loathe car shopping. somehow, I end up purchasing a new or used vehicle every 3 years in average. This time there was NO PRESSURE, fair Normally, I loathe car shopping. somehow, I end up purchasing a new or used vehicle every 3 years in average. This time there was NO PRESSURE, fair deal with our trade and also on the pre-owned Honda that we now call our own. Jean really gave us a positive experience, He was extremely personable, knowledgeable with our trade and the new vehicle. He made sure that we felt comfortable (with the new truck and the whole deal). We WILL come back to THIS dealership and highly recommend it to our friends. The dealership has a philosophy that we hold dear...Preserving our environment and doing our part. The Platinum status of the facility is beyond anything we have ever seen. The solar panels, green roof, cisterns, recycled water, ultra energy efficient lighting and the use of recycled products through the entire facility. Impressed...is to say it lightly! THEY REALLY CARE... ABOUT THE PERSON, THEIR VEHICLES AND THE ENVIRONMENT AROUND THEM. Thank you Jean, Headquarter Honda (Clermont) and the owners for such a positive experience. Sincerely, Martin & Janine More
by martinjanine
Employees Worked With
Jean Bannon, Paul Rienzi, Anthony Angle
March 18, 2011
Worst dealership I ever dealt with. Uses deceptive sales tactics to "lure you in" then when you get to the dealership, they jack up the prices by thousands. Internet Department is horrible. I was quoted a p tactics to "lure you in" then when you get to the dealership, they jack up the prices by thousands. Internet Department is horrible. I was quoted a price on a new accord, then when I went to the dealership they said they could not honor that price and that I was wasting my time coming in. Stay away from this dealership, very unprofessional. More
by rcsl550
Employees Worked With
New Car Sales
March 16, 2011
from ease of appointment....called Tuesday, in on a wednesday Carlos Sanchez, who I beleive is the service manager met me at the door. Asked what the issues were and repeated back to make sure he unde wednesday Carlos Sanchez, who I beleive is the service manager met me at the door. Asked what the issues were and repeated back to make sure he understood what I was dexcribing. I was in right at my appointed time, and while waiting was shown a seating area for television, a coffe if I wanted, as well as a place to go on the web. Within 20 minutes Carlos came and told me it was simply a loose plate around the brake...NO CHARGE!!!! As a dedicated Honda owner for over 30 years simply the best service manager I have dealt with More
by blackjack7
Employees Worked With
carlos sanchez
February 06, 2011
The dealer had make as much as possible to make a friendly atmosphere of his dealership begining with the buildings and with the employees that deliver a supperve service. From the moment that my wiv friendly atmosphere of his dealership begining with the buildings and with the employees that deliver a supperve service. From the moment that my wive and I enter the building we were impress by the frienlines and knowledge of the salemens. More
by arrunateguiherbert
Employees Worked With
George.......
December 26, 2010
I went for service/oil change and left feeling like I had just spent the hour at the Ritz-Carlton. The service department could not have been more friendly, accommodating, and (unlike the Ritz,) affordable. just spent the hour at the Ritz-Carlton. The service department could not have been more friendly, accommodating, and (unlike the Ritz,) affordable. They offered to feed me some brought in lunch if I was hungry, had packaged crackers and drink free of charge, provided me with great waiting areas, complete with a computer lab type setting. As I waited for my TEN DOLLAR oil change (WITH FREE WASH) I munched on my crackers, drank my drink, and played on the Internet in a warm, comfortable and quiet setting. I was texting my husband the entire time, saying I did not want to leave. I am heading their today for more extensive service and will most likely receive the same treatment. I recommend this place highly. The staff is highly profressional. More
by cvg
Employees Worked With
Service people
