Heiser Chevrolet of West Bend

My husband and I have leased 4 cars from Cesar. He is so understanding of our needs and situation. He is kind and pleasant to talk to. He goes above and beyond his job to make things right. We woul He is so understanding of our needs and situation. He is kind and pleasant to talk to. He goes above and beyond his job to make things right. We would refer anyone to talk to Cesar when leasing or purchasing a car. We have had good experiences with the service department, also More

Cesar was very wonderful to meet and he tried to make a bad situation better for us. We reached out to Heiser first since we purchased a vehicle 2 years ago from them. Cesar has a great personality very ch bad situation better for us. We reached out to Heiser first since we purchased a vehicle 2 years ago from them. Cesar has a great personality very charismatic and his devotion to help us out goes unnoticed. Unfortunately a purchase couldn't be in the making of a great experience with him due to negotiations stalled or couldn't be in our wheel house for payment wise. If your looking for a salesman that actually cares for your business it would be Cesar. More

The sales pressure was really strong, really had to haggle to beat another dealership's price. Clean place with popcorn, soda, water, and tea available. haggle to beat another dealership's price. Clean place with popcorn, soda, water, and tea available. More

Working Cesar and Heiser was a great experience. Low pressure sales approach I would definitely refer Cesar and Heiser for your next Chevrolet in West Bend Low pressure sales approach I would definitely refer Cesar and Heiser for your next Chevrolet in West Bend More

went in for a small oil leak, drop my truck off in the morning. got a call back at the end of day. the bill would be $3,215.78 for rear mail seal. then possible crank seal and oil seperater. wont know un morning. got a call back at the end of day. the bill would be $3,215.78 for rear mail seal. then possible crank seal and oil seperater. wont know untill they take off the transmission. the rear main seal by the book is rated at 10 hrs. they wrote on the bill 12.5 hrs. hourly rate 222 dollars an hour. called two chevy dealers 180 and 160 for there rate. I went back in talked to service manager was told these other dealers just want the work. They said because it couldnt be done straight thru thats why there rate was higher? But there is a special camera that can be used to see the oil seperater dont need to remove the transmission. got my truck back from a reputable service center was just the oil seperater 1100 dollars. oh, and I receive an e-mail from heiser chevy to test drive a ev truck and tell them what I think of it and then I would receive 50% off my next service appointment. No pressure, no purchase. came from brian crandall general manager. called and called never no call back. went in to find out about it. they all acted like they new nothing about it showed my e-mail. they acted like we dont know whats up. two days later no word from brian. no disclaimer write but they said there is one, no coupon, nothing. brian said he would give me a 50 dollar coupon. never got. Anything to get you in I think they should be held accountable for this e-mail. More

My wife and I Love Cesar, we have bought our last 4 cars from him! The service team is always great, never had any issues. from him! The service team is always great, never had any issues. More

My husband and I were happy with how helpful and kind Ceasar is.Thank you Ceasar is.Thank you More

Great response from their service dept. polite and reasonable costs for provided service. Gave ride back to my house until ready. polite and reasonable costs for provided service. Gave ride back to my house until ready. More

People are very nice to work with very helpful repair work is done on a timely manner work is done on a timely manner More

Worked out great. Brent gave us extra time to explain the vehicle a couple days after we got the car Brent gave us extra time to explain the vehicle a couple days after we got the car More