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Heiser Chevrolet

West Allis, WI

4.1
1,883 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 1,883 reviews

August 16, 2013

I have built a very good relationship with Brian Crandall over the years and has provided outstanding knowledge and service to me and my family. When we have considered looking for a new or used vehicle we h More

by bdyszelski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
August 16, 2013

I walked into Heiser looking to buy a truck (Chevy Silverado or an Avalanche) and was introduced to Dave Shepard who was friendly, knowledgeable, and very helpful. Dave gave me plenty of space to wal More

by StevenPrenger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Chris Chesniak
August 12, 2013

Mike is very helpful and gives you no bull. He gives you the details you need to make a smart decision. He takes his time and makes you feel like your purchase means something. More

by Ramirez1of08
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Aug 12, 2013 -

Heiser Chevrolet responded

Thank you for your kind words! We value you as a customer and strive to make your car shopping experience a positive one. Please come see us again in the future! Best Regards, Shelby Gerth, Heiser Automotive Group Digital Marketing Manager, sgerth@heiser.com , 414-247-8867

August 12, 2013

Mike was great and he knew exactly what I wanted. And was extremely helpful with my needs. I would definitely recomend him to other people. More

by huempchr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 12, 2013

Mike made the whole process simple and even delivered the car to my work when I couldn't leave to do any of the paper work. More

by draven227
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
August 12, 2013

Michael was exceptionally helpful with my auto purchase - above and beyond the stereotypical salesman service! Purchasing a car from Michael was overall pleasant experience! Michael also "gives-back" and More

by Pamm828
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Aug 12, 2013 -

Heiser Chevrolet responded

Thank you for your kind words! We value you as a customer and strive to make your car shopping experience a positive one. Please come see us again in the future! Best Regards, Shelby Gerth, Heiser Automotive Group Digital Marketing Manager, sgerth@heiser.com , 414-247-8867

August 12, 2013

I truly appreciate the customer service I received from Mr. Michael Gortmaker. He was polite, well-informed, and willing to work with me. Pleasant experience! More

by kelleeanne4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Gortmaker
June 26, 2013

Awful customer service. The manager told us our issue was our problem, not his. He was rude and cocky. We have had much better service elsewhere and will not return. We do NOT recommend this dealer. This w More

by CoriAnn37
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Service Manager
Aug 01, 2013 -

Heiser Chevrolet responded

We are sincerely sorry to hear about the experience you had with us. Our standard for customer service is much higher than what was delivered to you during your visit. We would love to have the opportunity to discuss this with you further in order to resolve the problem. Please feel free to reach out to me at (414)247-8867 or email me at sgerth@heiser.com. Thank you for your feedback and have a great day. Sincerely, Shelby Gerth, Heiser Automotive Group's Digital Marketing Manager

May 17, 2013

Heiser had the truck I was looking for (exactly). Their price was competitive and I was happy with what they paid for my trade in. Greg was very attentive and walked me through my truck after my purchase. More

by chrisgleeson18
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gregg Koss
May 14, 2013

I decided on Heiser Chevrolet because of the poor service I received at my local dealer, I live 50 miles away from Heiser, but I was willing to make the drive for exceptional customer service and price. I wa More

by mschick430
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Koss, Kristina Beck