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Heiser Chevrolet

West Allis, WI

4.1
2,136 Reviews
Welcome to Heiser Chevrolet in West Allis! We are proud to be Wisconsin's choice Chevy dealer. We have a large selection of new Chevrolet vehicles and used cars for sale in West Allis. Our Chevy auto service center keeps customers coming back for oil changes and brake repair and you can rest assured that our Certified Service team will have you back on the road, fast. If you are near Milwaukee and looking for a dedicated Chevrolet dealership to visit, stop by Heiser Chevrolet for the best service and largest selection of cars, trucks and SUV's in the area.
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10200 W. Arthur Ave.

West Allis, WI

53227

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Showing 2,136 reviews

March 07, 2025

Matt and Jeff have done a great job helping me with my car problems, Heiser Chevy in West Allis doing a great job. More

by lereinke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maureen Ferguson-Calmes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your business! We are so glad you had a good experience with Matt and Jeff at Heiser Chevy! We look forward to assisting you with any of your future service needs.

March 06, 2025

Very happy with their service & employees happy with my truck thank you great deal bye bye More

by joepeters597
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2025 -

Heiser Chevrolet responded

Dear Joe, We are so glad you are happy with your experience at Heiser Chevrolet. Congratulations on your new vehicle. Thank you for choosing Heiser and happy driving!

March 03, 2025

BEWARE Will never trust this dealer after their service dept failed to perform all service work claimed on the work order and final invoice. It is frustrating when you can no longer be sure your oil was ch More

by loki1951
Workmanship
Recommend Dealer
No
Employees Worked With
Lucas England
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, Thank you for your feedback. We take customer feedback very seriously. We apologize that you had a negative service experience at Heiser Chevrolet. We would like the opportunity to discuss your experience further if possible. Please contact us directly and let us know the best way to contact you. Matt Myszka Service Manager 414-328-2447 matthew.myszka@heiser.com

Mar 04, 2025 -

loki1951 responded

Matt, You did what you could and I thank you for that. However, trust cannot simply be restored with a comp. Tell me what is being done at Heiser so future customers can be assured work billed was done. How can a customer be confident correct oil was used, difficult to access spark plugs were actually replaced, tires were actually rotated, etc. without the customer needing to check everything after the visit vs just accepting your word it was done?

March 03, 2025

Had a great experience at this dealership with great results. I was firm on what i was looking for & wanted & Jason my salesman was up front & worked with me in getting the vehicle I wanted to buy. Inte More

by Ana m Rodriguez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Heiser Chevrolet responded

Dear Ana, We are so glad you had a positive experience with Jason and the team at Heiser Chevrolet. Thank you for your review!

February 27, 2025

Heiser Chevrolet Never disappoints. Zach Taft, Steve Shelton and Brad Sterling in financing made sure I would leave with the vehicle I chose. Not only did I get the accessories More

by Caroline
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Shelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Heiser Chevrolet responded

Dear Caroline, We are so grateful for your business! Thank you for choosing Heiser.

February 26, 2025

Service was excellent however I believe someone took something that was in my glove department because after i came to get my vehicle not noticing it after few days later by checking it it was missing i More

by Allwayscaringcaregivers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 25, 2025

Great customer service, easy process. They went above and beyond to locate the vehicle I wanted and send me home with it. More

by suemc62
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Sterling
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Taft
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kate
February 25, 2025

My rep took the time to hear out an issue that I had at my previous visit. He listened, apologized for the inconvenience and made it up to me at my present visit. More

by lerringilbert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2025 -

Heiser Chevrolet responded

Dear Valued Customer, We appreciate your business. Thank you for the 5 star review.

February 25, 2025

Jeff was so helpful even though I came close to closing. He was able to help fix our issue and explain everything that I needed to have done and the cost. Jeff kept me informed throughout the whole process. More

by tammy.carson2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lucas England
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Myzska
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnathan Leiser
Mar 05, 2025 -

Heiser Chevrolet responded

Dear Tammy, We are so glad Jeff and the Heiser Chevrolet team were able to help fix the issue. We always want our customers to feel informed. We look forward to your next visit. Thank you!

February 22, 2025

Nobody checked the voicemail on the date I was scheduled for service. The check engine light went off on my truck and I didn’t come in after all. There was nobody that answered the phone and apparently nobo More

by SANDYDYKSTRA
Recommend Dealer
Yes
Employees Worked With
Jeffrey Brister
5.0
This rating includes all reviews, with more weight given to recent reviews.
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