Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heiser Chevrolet of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.3
1,494 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
Contact Dealership

2620 W Washington St

West Bend, WI

53095

Directions

Filter Reviews by Keyword

price noise loan Cesar manager Rafael Caesar Rivera

By Type

Showing 1,494 reviews

May 03, 2025

This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic! More

by heme79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear that Heiser is your "go to" dealer! Please know, we are so appreciative of your business and look forward to providing you with another 5 star experience upon your return!

May 02, 2025

The sales people at heiser were great,. They kept me informed throughout the buying process. Very satisfied with the buying if this vehicle. More

by giesek
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Crandall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kreyshia White
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 05, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, Thank you for taking the time to complete a review. We are so glad to hear you are satisfied with your experience at Heiser. Thank you for your business and happy driving!

May 01, 2025

Ceasar was very helpful and helped us find what we were looking for within our budget. He gave an informative tour of the facility. More

by snapper3861
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Leinen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Rick Hodge
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 01, 2025

Wonderful service. No pressure! Really tried to make a deal that was good for both of us. More

by rholtman21
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlie Przislicki
5.0
This rating includes all reviews, with more weight given to recent reviews.
Glenn Leinen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We're so glad to hear this. Thank you for choosing Heiser and congratulations on your new vehicle.

April 29, 2025

It was good, our update was done quickly and efficiently John was great to work with More

by aterlinden24
Recommend Dealer
Yes
Employees Worked With
John Haba
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Haba
Report | Print
May 02, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We appreciate your business. We'd like to know more about your visit and where you feel we can improve in order to make your next visit a 5-star experience. If it's possible to discuss your experience in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. Thank you again for your input, and we hope to hear from you soon. Nathan Heimerl Service Manager 262-808-2735 nathan.heimerl@heiser.com

April 29, 2025

Initially he did not acknowledge me after exiting my vehicle and approaching the area for assistance. However when 'another' customer pulled in and existed, he made sure to acknowledge he'll assist the More

by Jmmyles75
Recommend Dealer
Yes
Employees Worked With
William Harris
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Harris
Report | Print
May 02, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Nathan Heimerl Service Manager 262-808-2735 nathan.heimerl@heiser.com

April 28, 2025

They did not fix my truck, Could not find the problem going to have to talk to Chevy More

by Johnagee1966John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 02, 2025 -

Heiser Chevrolet of West Bend responded

Thank you for taking the time to complete a review. We're sorry to hear you were unsatisfied with your visit with us. Your feedback has been sent to the appropriate management in order to better our business and employees. In the meantime, please feel free to contact our service manager with your concerns. Our service manager, Nathan Heimerl can be reached by phone at 262-808-2735 or by email at Nathan.heimerl@heiser.com

April 23, 2025

Everything they want me to do oil change find out what was wrong with the front end everything was okay with my standards More

by DCPUJA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Harris
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Haba
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 23, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear you had a positive experience with us at Heiser Chevrolet's service department in West Bend. Thank you for your business. We look forward to making your next visit another 5 star experience!

April 23, 2025

The service reps lie to your face don’t call you back and the service lies to back up the service reps as far as the technicians they are very good More

by Hunter
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
William (Liam) Dooley
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tyler the technician that did the work 5 stars
Report | Print
Apr 24, 2025 -

Heiser Chevrolet of West Bend responded

Dear Hunter, We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Brian Crandall General Manager 262-808-2705 bcrandall@heiser.com

Apr 24, 2025 -

Hunter responded

Don’t know why it matters to you now I called and left a message to you when I was having the problems and you didn’t even have the courtesy to call me back then to help resolve the issues. If it was my business there would be 3 guys that would be looking for a job because I don’t go for the lies. Respectfully Hunter

April 22, 2025

Scheduling was fast and easy! Appointment was timed well. Liam was very thorough and forward. Good customer service. More

by kedemlow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 22, 2025 -

Heiser Chevrolet of West Bend responded

Dear Valued Customer, We are so glad to hear this. Thank you for your business. We look forward to your future visit.

1
2
...
150