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Heiser Chevrolet of West Bend
West Bend, WI
1,501 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
By Type
Showing 1,501 reviews
May 23, 2025
. The finance department is completely incompetent. They make guarantees without even understanding their own processes. They were unable to rectify the situation after explaining my frustrations. I have al make guarantees without even understanding their own processes. They were unable to rectify the situation after explaining my frustrations. I have also had 5 hard credit inquiries and still haven’t received any payment information. I could continue to rant, but I would just recommend going elsewhere for your next vehicle. More
by trev
May 19, 2025
disappointed with the financing, I was told it would be a comparable rate to my bank, but it was two points higher. comparable rate to my bank, but it was two points higher. More
by Nonhof
Verified CustomerMay 13, 2025
Professional, polite, prompt, I was blown away at the waiting room for customers and ride home and back when done with service... outstanding waiting room for customers and ride home and back when done with service... outstanding More
by jonramthun55
Employees Worked With
Other Employees :
Sorry didn't meet rest of personal, except my 2 drivers to home and back to pickup vehicle when finished
May 13, 2025
I waited quite a long time to get the diagnosis, and maybe I should have been informed along the way that it was still being worked on, was complicated, was more digital than mechanical, etc. maybe I should have been informed along the way that it was still being worked on, was complicated, was more digital than mechanical, etc. More
by RASIEMERS
Employees Worked With
May 12, 2025
Brian Crandall found exactly the vehicle we were looking for & finance department staff explained everything in easy to understand layman's terms. for & finance department staff explained everything in easy to understand layman's terms. More
by margaret6
May 10, 2025
All the staff was friendly, professional and well organized. Overall a pleasant and stress free experience. I would highly recommend Heiser Chevrolet West Bend for both new and used vehicle purchas organized. Overall a pleasant and stress free experience. I would highly recommend Heiser Chevrolet West Bend for both new and used vehicle purchases. More
by charleskis
May 07, 2025
I had a great experience working with Heiser Chevrolet West Bend in leasing my new 2025 trailblazer. I would recommend Heiser to others for car buying or leasing. West Bend in leasing my new 2025 trailblazer. I would recommend Heiser to others for car buying or leasing. More
by lyochem70
May 03, 2025
This is our "go to" dealer for sales and service. They're knowledgeable, personable and empathetic! They're knowledgeable, personable and empathetic! More
by heme79
May 02, 2025
The sales people at heiser were great,. They kept me informed throughout the buying process. Very satisfied with the buying if this vehicle. They kept me informed throughout the buying process. Very satisfied with the buying if this vehicle. More
by giesek
May 01, 2025
Ceasar was very helpful and helped us find what we were looking for within our budget. He gave an informative tour of the facility. looking for within our budget. He gave an informative tour of the facility. More
by snapper3861
