Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Heiser Chevrolet of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.3
1,501 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
Contact Dealership

2620 W Washington St

West Bend, WI

53095

Directions

Filter Reviews by Keyword

price noise loan Cesar manager Rafael Caesar Rivera

By Type

Showing 1,501 reviews

April 25, 2024

The service is great. The scheduling of service is what I have had a bad experience with twice now. Once the appointment was scheduled at the wrong location and a couple o More

by cjb415
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 30, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

April 24, 2024

Sales and finance were awesome people to work with. Service and parts dept have a slight lack of communication but in the end everything got sorted out. More

by tncsb.a.d.c.lub
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Granzow
Report | Print
Apr 25, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

April 24, 2024

I have delt with Heiser and the dealership over 40 years. Love my car too More

by CAROL28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 23, 2024

Nathan reviewed our file and explained we do not need all the work recommended on a previous visit. Very appreciative that we did not spend money on something unnecessary. More

by ALLENHEBERER0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 25, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 21, 2024

I've been a customer of this dealership for 8 year's now committed service convenience and dedication . Swift process of buying or nauniting cars will recommend to friends and family .m More

by Isaac G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
William (Liam) Dooley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Konek, Matthew Myszka, Rafael (Rafy) Rivera, PJ Geboy
Report | Print
Apr 25, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 20, 2024

We would recommend Heiser Chevrolet Cadillac in West Bend. The staff was very friendly and got us in the vehicle we were looking for. Leigh Mattila was our sales person. More

by shesden65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Granzow
Report | Print
Apr 25, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Leigh was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

April 19, 2024

Cannot recommend this dealer and service center. They are rude and not truthful. I will be taking my business elsewhere. More

by DJFITZ53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Liam
Report | Print
Apr 25, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers leave happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around

April 17, 2024

I have been with them for many years. Have been happy with Heiser.ok in three years I will be back Thank You More

by HEAVENGIRL47
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 19, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 16, 2024

All 3 people I bought my '21 Vette from told me I could transfer my serving to Oconomowoc where I live which I did n they quoted me &180 so I said ok I'll get it free from my Heiser. I go and get my servi More

by just1mann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leigh Mattilla
1.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Fuller
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sherry Konek, Michael Pocian
Report | Print
Apr 16, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. Unfortunately, we cannot locate any record of your visit based on your username. If it's possible to discuss your visit in more detail, please send us a message to our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com with your contact information so that we can investigate and reach out. We strive to make sure that all of our customers are happy, and we would love the opportunity to discuss the details of your visit and hopefully turn this situation around.

April 12, 2024

Heiser handled us very well. We found a car we wanted and they made the process very easy! Quick and simple!!!! More

by jnowicki1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rafael (Rafy) Rivera, Ryan Granzow
Report | Print
Apr 12, 2024 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

1
...
26
27
28
...
151