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Heiser Chevrolet of West Bend

West Bend, WI

Overview
Employees
Reviews
Vehicles
4.3
1,501 Reviews
With hundreds of vehicles at Heiser Chevrolet Of West Bend, WI, we will be sure to put you into the car or SUV that's right for you. Our hassle-free Internet shopping experience is second to none and provides the opportunity to peruse our inventory at leisure. Our staff always welcomes your phone call or visit our dealership; we are conveniently located less than a minute from Aibecker County Park. Give us a call at (877) 228-7492 and we will help you learn more about the services that we provide: from sales and accessories to routine maintenance to tires to repairs and more.
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2620 W Washington St

West Bend, WI

53095

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price noise loan Cesar manager Rafael Caesar Rivera

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Showing 1,501 reviews

June 09, 2023

Service dept did a great job with handling transmission replacement. Not pleased with fact that it gave out after such a short time. Service dept kept us well informed on work progress More

by RILLMARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 20, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, I can understand your frustration. We are happy to hear you are overall satisfied with your service. Know we appreciate you and we look forward to your next visit.

June 09, 2023

Very honest and good service. Went out of there way to work with my schedule! More

by Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Matthew Myszka, Karissa Rohde
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Jun 19, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Jun 19, 2023 -

Jim responded

Thank you for taking care of my problem without any surprises.

June 07, 2023

Just bought the car and didnt get to drive it for a week, was told that i was getting a detail for the suv and it took 3 visits to pick up due to horrible detail work. I live a half hr away and all i got was More

by MyTundra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 20, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

June 07, 2023

Went above and beyond Held the vehicle for me until it showed up. Had paperwork ready when I got to dealership More

by BRIANFORSTON54
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Robinson
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Jun 19, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

June 07, 2023

Would not let me pay for a car with cash and only allowed me to use their lender (only gave me the one option to finance) only cares about their kick back and not getting you an affordable auto loan More

by CLINSKO33
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cesar Nunez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Robinson
Report | Print
Jun 20, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

June 07, 2023

Very friendly very eager to help and find me a vehicle that I believe I'll be happy with they made it easy to buy a new car from them very professional More

by jmmolab7
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gary Marcouiller, Sherry Konek
Report | Print
Jun 19, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 31, 2023

Friendly very nice people. I just brought a car for the first time and thay made me fell at home thank you Heiser Chevrolet. More

by NEWPORT4949
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leigh Mattilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria Fuller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Matthew Myszka
Report | Print
May 31, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 30, 2023

Service was very quick and they responded when the work was complete. I was satisfied with your service. More

by TKJMHEBS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan Heimerl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 31, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

May 30, 2023

Excellent service fast in and out I always trust my Corvette with them I was kind of disappointed that they were not able to bring up my GM rewards card for payment More

by Bill kulas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Karissa Rohde
Report | Print
May 31, 2023 -

Heiser Chevrolet of West Bend responded

Bill, We are thrilled to hear that you’ve enjoyed your experience with the Heiser Service team. Please contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened with the GM rewards card point issue.

May 29, 2023

Very unhappy with what happened and how it was handled. I should not have been charged for what happened. More

by FITZY65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Karissa Rohde
Report | Print
May 31, 2023 -

Heiser Chevrolet of West Bend responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. Please contact our General Manager Rafael Rivera by phone at 262-808-2705 or by email at rafael.rivera@heiser.com so we can better understand what happened during your experience.

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