Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Heiser Chevrolet - Service Center

West Allis, WI

3.9
1,410 Reviews
Call Service Center (414) 327-2300

1,410 Reviews of Heiser Chevrolet - Service Center

Sort by
February 28, 2024

First Off, Great Staff All Around! Quick Responses, Top Notch Sellers, Clean, Job Done Well, Snacks (but should be free) Coffee, Water, Area More

by BROWN.HORNET1973
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Shepard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Clark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daryl Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Elertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordyce Heizmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 27, 2024

I had quick and friendly service The lounge was comfortable and my oil and tires were changed appropriately More

by TJWEMPEN2015
Recommend Dealer
Yes
Employees Worked With
Cindy Robinson, Cindy Robinson
Report | Print
Feb 28, 2024 -

Heiser Chevrolet responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

February 26, 2024

Impeccable customer service Courtesy rides were on time and clean vehicles Parts for my vehicle were certified new and made for my make, model, and year More

by Pdwalsh5
Recommend Dealer
Yes
Employees Worked With
Jason Clark
Report | Print
Feb 28, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 26, 2024

?? It was great I don't have fourteen more words Swell Quick One Two Three More

by schoensevedge
Recommend Dealer
Yes
Employees Worked With
Cindy Robinson, Cindy Robinson
Report | Print
Feb 28, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 24, 2024

Very positive. Everything went well First time for maintenance. Very positive experience. Very friendly people. And the hot chocolate was very good. More

by szqhaase
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
February 24, 2024

Prescribed service included items that were not needed - got a second opinion at a local shop and there were 3 items noted from the dealership that were not needed. Was over quoted for work by more than $2, More

by ajhendricks7
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Feb 28, 2024 -

Heiser Chevrolet responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

February 23, 2024

The advisor was great. Price increased drastically and vehicle was left with greasy hand prints all over it. A wash after the service would have been appreciated. More

by LJHUDY
Recommend Dealer
Yes
Report | Print
Feb 23, 2024 -

Heiser Chevrolet responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees.

February 23, 2024

We had no problems, and Megan was very nice to us Kind and helpful Thankful More

by karenwoppert
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Feb 28, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 22, 2024

They took care of me well. They found the issue quickly and had my vehicle back to me on the same day. More

by Kevin S.
Recommend Dealer
Yes
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Feb 23, 2024 -

Heiser Chevrolet responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

February 20, 2024

I did yesterday, apparently they don't do safety inspections anymore without explanation, so I will look for a dealership that does, sorry some things shouldn't be cut from the program More

by TERRYSTAAB
Recommend Dealer
No
Employees Worked With
Megan Shulta, Megan Shulta
Report | Print
Feb 28, 2024 -

Heiser Chevrolet responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Cindy Robinson Service Manager 414-328-2447 cindy.robinson@heiser.com

1
...
29
30
31
...
141