Heiser Ford Lincoln

Very happy with my new 2020 transit, Dave was very helpful, he took time to answer all my questions and made sure I was good with everything before I left the dealership . He was a pleasure to work wi helpful, he took time to answer all my questions and made sure I was good with everything before I left the dealership . He was a pleasure to work with. More

Kristina is FANTASTIC!!!! She has wonderful people skills and is very knowledgeable. Pat Cardinal is very personable. I didn't find that to be the case with one individual. and is very knowledgeable. Pat Cardinal is very personable. I didn't find that to be the case with one individual. More

I spent $5000 to have my vehicle repaired. I had to bring it back as it wasn’t fixed right the first time. Plus when I picked it up, there was a used mask on the front seat and one would think after p bring it back as it wasn’t fixed right the first time. Plus when I picked it up, there was a used mask on the front seat and one would think after paying $5000 on a repair you could at least wash the vehicle. Additionally, the previous service manager lied to me and told me he had to order parts for a nonexistent problem. I would hard pressed to tell anyone to go to you. More

Took my van in for a recall. All was handled eventually but the service group and scheduler were not on the same page. The person scheduling the appointment said it could be done while I waited and when i but the service group and scheduler were not on the same page. The person scheduling the appointment said it could be done while I waited and when it came to the repair, parts needed to be ordered and it took a few days. Luckily I didn’t need this vehicle in that time frame. More

I am a service customer that’s not very happy. I paid to have a problem diagnosed it’s been diagnosed incorrectly they promised to call me back to bring the car back for service they never called me. I’m dr have a problem diagnosed it’s been diagnosed incorrectly they promised to call me back to bring the car back for service they never called me. I’m driving around with a bungee cord on the back gate until it’s fixed so it’s been almost a month I’m still waiting More

They provided everything I want. Sales satisfied all I required. Also give me lots of suggestion about how to choose and matain my car. I appreciate that required. Also give me lots of suggestion about how to choose and matain my car. I appreciate that More

The staff at Heiser are always pleasant and professional. The waiting room is comfortable. The work done on my 🚗 has always been done very well and without problems. The waiting room is comfortable. The work done on my 🚗 has always been done very well and without problems. More

I don’t remember the representative’s name that took care of me- but he was excellent and friendly. As always, I was treated very well- of me- but he was excellent and friendly. As always, I was treated very well- More

How can I ever thank this dealership for going Way Way Way above and beyond in helping me with my new car the " Eco Sport!!!" There are no words suitable to describe my experience. Perfect, Professional, Way above and beyond in helping me with my new car the " Eco Sport!!!" There are no words suitable to describe my experience. Perfect, Professional, Courteous, I could go on forever. Special recognition for Ms.Kristina Beck and David Vajgrt. They are unbelievable Assets to your Organization and should be guarded well!! This could never have been accomplished without the dedication and persistence and patience of Ms. Beck. What a first class, classy Lady. Thank you Heiser Does and thank you especially Kristina and David. I highly recommend them and the Heiser Does Dealership. One hundred percent. More

Pete in the Service Dept. kept me informed of the service activity that my car needed from the time the work started , a progress check during the work' and when the work was completed . When I picked up th activity that my car needed from the time the work started , a progress check during the work' and when the work was completed . When I picked up the car, John in the Service Dept. fully explained the work that was done. More