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Heiser Ford Lincoln

Glendale, WI

4.2
1,787 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,787 reviews

October 25, 2020

The best and easiest experience of buying a car ever. Giff was no pressure and the finance staff was excellent clear and helpful. Can’t believe I haven’t bought a car here before. More

by CLSHO
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
Oct 26, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Griff was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 18, 2020

Chris and Brandi are the best salesmen I've encountered in a long time. The staff at Heiser Ford Lincoln are very Professional. I would definitely recommend my family and friends to Heiser Ford Lincoln. More

by VJEROMEBOND
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Brandi Winfrey
Oct 19, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear Chris and Brandi were able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 16, 2020

Worked hard to find vehicle and provide me with the vehicle and options I was looking for. Was able to find the vehicle I wanted. More

by J and C Knapp
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal
Oct 19, 2020 -

Heiser Ford Lincoln responded

First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

October 14, 2020

Thanks for all that you do while working with your customers! Keep up the excellent work!! And continue to be safe during these trying times!!! More

by BENJAMINJOHNSON98.BJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Oct 15, 2020 -

Heiser Ford Lincoln responded

Benjamin, thank you for your business and feedback. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future.

October 14, 2020

My experience working with Chris Meyer and Hutch was outstanding. They made my purchase easy very kind and professional great service highly recommend great job. More

by Jazzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Hutch” Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Meyer
Oct 15, 2020 -

Heiser Ford Lincoln responded

Jazzman, thank you for your business and congratulations on your new vehicle! We are so pleased to hear Hutch and Chris were able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

October 12, 2020

If you think an oil change, and maybe replace 4 tires should take a week- and if you enjoy being ignored by the staff, by all means, bring your vehicle here. Otherwise I'd pass. Every time I bring a vehi More

by rvehring
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtesy Van Driver., Service Team
Oct 13, 2020 -

Heiser Ford Lincoln responded

Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the General Manager Chris Meyer in an effort to better our business and employees. Please feel free to contact Chris directly by phone at 414-247-8831 or by email at cmeyer@heiser.com

October 09, 2020

One always appreciates working with professionals in their field - it has been great to work with Joe Vicari, Jr. Easy, complete and honest. Look forward to relationship building. More

by ANNWOELFEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Vicari Jr.
Oct 09, 2020 -

Heiser Ford Lincoln responded

Ann, we are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

October 08, 2020

Thanks to Pat, I have the car of my dreams , Thanks For assisting me and providing wonderful customer service from .I recommended Pat Cardinal to anyone who is looking for vehicle!!!!’ More

by Tyshieka
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Maureen, Pat Cardinal
Oct 08, 2020 -

Heiser Ford Lincoln responded

First, congratulations on your new vehicle! We appreciate your business and kind words. Our customers are our highest priority and I am glad we were able to create such a positive and memorable car buying experience for you. We look forward to working with you again in the future.

October 08, 2020

Dealership is deceiving and dishonest. Their service is not in the best interest of the customers. I have had two disappointing episode’s with Heiser, went somewhere else and got better service for less. T More

by robbieboyd1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Oct 09, 2020 -

Heiser Ford Lincoln responded

Robbie, thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the Fixed Operations Manager Maureen Calmes in an effort to better our business and employees. Please feel free to contact Maureen directly by phone at 414-559-3134 or by email at mary.bennett@heiser.com so we can better understand what happened during your visit(s).

October 06, 2020

Service was fantastic, fixed right the first time and on time. Service advisors were friendly and extremely helpful keeping me informed in a timely manner. More

by ARIC_722
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Joseph Vicari Jr.
Oct 06, 2020 -

Heiser Ford Lincoln responded

We are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

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