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Heiser Ford Lincoln

Glendale, WI

4.2
1,800 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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1700 W Silver Spring Dr

Glendale, WI

53209

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Showing 1,800 reviews

June 25, 2020

Great experience! Mark was helpful, informative and enjoyable to work with. Highly recommend the service and their flexibility was so refreshing! Thank you for everything ! More

by LEESH33
Recommend Dealer
Yes
Employees Worked With
Mark Brosseau
Jun 29, 2020 -

Heiser Ford Lincoln responded

Thank you so much for your review and 5-star rating! We are so happy we could help find you the perfect vehicle. Mark appreciates the kind words and enjoyed working with you as well. We look forward to seeing you in the future. Have a fantastic day.

June 25, 2020

Just paid over$700.00 and it’s still getting raininside Just paid over$700.00 and it’s still getting rain inside my truck !!! Cannot give an overall rating until this issue is resolved ?? Redo July 3, 20 More

by DMCELRATH1
Recommend Dealer
Yes
Employees Worked With
Service Team, Matthew Pulaski
Jun 29, 2020 -

Heiser Ford Lincoln responded

Dear valued customer, thank you for taking the time to send your concerns. We have sent this to the appropriate management to review. Please reach out to our Service Director Don Meyer at dmeyer@heiser.com or via phone at 414-247-8984 to go over your concerns more in depth. Thank you.

June 24, 2020

The service and people were all awesome 5 out of 5 stars I highly recommend heiser ford Lincoln to anyone that’s looking for a new car More

by NUMBER1GBPACKFAN
Recommend Dealer
Yes
Employees Worked With
Pat Cardinal, Mike Lavin
Jun 29, 2020 -

Heiser Ford Lincoln responded

Thank you so much for your review and your business! We really appreciate it. Enjoy your new vehicle and have a great day.

June 22, 2020

Rear brakes The service advisor Matt was very professional and helpful. The brakes were done in the time frame estimated and very quickly. Nice job all around More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Pulaski
Jun 23, 2020 -

Heiser Ford Lincoln responded

Thank you Jim! We appreciate your review and your business. We will see you for your next service appointment. Have a great day!

June 22, 2020

Good guys - Easy transaction No funny stuff with these folks. Treated this as a business transaction. Very professional, easy to work with. Good pricing, nice facility. Well s More

by KT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Griff Dixon
Jun 22, 2020 -

Heiser Ford Lincoln responded

Dear valued customer, thank you for your feedback and high rating! Griff appreciates the kind words. We hope you are enjoying your new ride! Have a wonderful day.

June 21, 2020

My service If you have a lot of time to wait, this is the place for you! I had to wait almost two hours each time for my last two oil changes. More

by BWHATSAMATTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Team
Jun 22, 2020 -

Heiser Ford Lincoln responded

Dear valued customer, we appreciate your feedback. The management team is looking into your concerns. Please reach out to our Service Director Don Meyer with the best number to reach you at. You can email him directly at dmeyer@heiser.com or at 414-247-8984. Thank you.

June 20, 2020

I bought a used Ford edge sel it is a wonderful vehicle. But the sun/moonroof was inoperable and it didn't pass emissions. I was promised by service dept that emissions would be fixed but it wasn't. Otherwi More

by JOSHUABOWMAN9090
Recommend Dealer
No
Employees Worked With
Bob Gigl
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristina Beck, Griff Dixon, Service Team
Jun 22, 2020 -

Heiser Ford Lincoln responded

Dear valued customer, thank you for your review and feedback. We are looking into your concerns. Please reach out to our General Manager Chris Meyer with the best contact number for you. You can reach him at cmeyer@heiser.com or via phone at 414-247-8831. Thank you.

June 20, 2020

We had a great experience working with Griff at Heiser. Our second vehicle purchase there, with Griff. Teri is also awesome in service. Very helpful! More

by JessieO
Recommend Dealer
Yes
Employees Worked With
Terrance Anderson, Griff Dixon
Jun 22, 2020 -

Heiser Ford Lincoln responded

Dear valued customer, thank you for your feedback! We appreciate your continued business. Griff and Teri appreciate your kind words and were happy to help! Enjoy your new ride and have a great day!

June 18, 2020

After visiting the Dealership 3-4 times with no pressure what's so ever , I've ended up getting a 2018 Ford Mustang GT Orange Furry , out of the showroom floor for the first time ever . More

by PRTAZ69
Recommend Dealer
Yes
Employees Worked With
Chris Meyer, Pat Cardinal, Kristina Beck, Samantha Calmes, Taylor Nelson, Service Team
Jun 22, 2020 -

Heiser Ford Lincoln responded

Dear valued customer, thank you for your feedback and high review! We are happy you found the perfect vehicle! We appreciate your business. Enjoy your ride and have a great day!

June 17, 2020

Couldnt have worked with a better group of people. From Sales, to management, to service, everything was smooth and easy. Everyone was super nice and things went fast. More

by PKITTIE82
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Griff Dixon, Service Team
Jun 17, 2020 -

Heiser Ford Lincoln responded

Dear valued customer, thank you so much for your review! We are so happy your experience was amazing! Our team's goal is to make everyone feel like family. We appreciate your business and we look forward to working with you in the future! We are excited to see you when you are in for service. Enjoy your new ride and have a fantastic day.

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