Heiser Ford Lincoln

Service I have owned Ford trucks for a number of years. I am thoroughly satisfied with the service team and the friendly and competent office staff. Any probl I have owned Ford trucks for a number of years. I am thoroughly satisfied with the service team and the friendly and competent office staff. Any problems I have had have been dealt with promptly and to my satisfaction! More

Heiser Ford Mustang search I drove up from Illinois to look at a Mustang. David Vajgrt was my salesman and set me up with all of the information and test drive. Great guy! Very I drove up from Illinois to look at a Mustang. David Vajgrt was my salesman and set me up with all of the information and test drive. Great guy! Very polite and explained options thoroughly. He also gave me a fair price on my trade-in consideration.I would refer others to this dealership and David specifically. More

Very nice and very helpful Team with the question that I asked they had no problem answering or finding out whatever I needed to know I'm pretty sure would shop With Heiser ford Lincoln again asked they had no problem answering or finding out whatever I needed to know I'm pretty sure would shop With Heiser ford Lincoln again More

Heiser values you as a customer! Every time I come into the service center, I am quickly acknowledged and the service representative makes sure that my situation is thoroughly underst Every time I come into the service center, I am quickly acknowledged and the service representative makes sure that my situation is thoroughly understood and addressed to my satisfaction. It appears that they are always looking for ways to improve my experience and I really appreciate the attention. More

I've dealt with them for years and the customer service does nothing but get better . I never experienced any problems with your company. They always make sure that my concerns are taken cared of does nothing but get better . I never experienced any problems with your company. They always make sure that my concerns are taken cared of More

Overall buying experience was not seamless nor completely helpful. The online sales team was not clear what the expectations were when coming in to look at the car I was interested in. It took some discussio helpful. The online sales team was not clear what the expectations were when coming in to look at the car I was interested in. It took some discussion with the sales director to get things handled appropriately once the car was purchased. More

Great They were able to provide a vehicle while repairs were done. Communicate well during the process of repair from investigating the issue, ordering par They were able to provide a vehicle while repairs were done. Communicate well during the process of repair from investigating the issue, ordering parts, and completion. Done sooner than expected. More

Oil change and tire rotation. I had an appointment for an oil change and tire rotation and it took nearly two hours for the work to be done. The service representative expressed h I had an appointment for an oil change and tire rotation and it took nearly two hours for the work to be done. The service representative expressed his regret but I was not given any reason for why it took so long. More

80,000 service went well I was able to drop off my car the night before for service the next day. They completed my service on time and they were friendly. I would recommend t I was able to drop off my car the night before for service the next day. They completed my service on time and they were friendly. I would recommend them and will use them again in the future. More

Lost work order meant it took 3 hours for an oil change and tire balance. I do appreciate that the service department comped the work. They did forget to fill the washer fluid tank, I had to buy some a and tire balance. I do appreciate that the service department comped the work. They did forget to fill the washer fluid tank, I had to buy some a week later. More