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Heiser Ford Lincoln
Glendale, WI
1,600 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,600 reviews
May 24, 2019
Purchase The sales person was very friendly and nice it was the best experience of dealing with a sales person I would purchase my next car with pat The sales person was very friendly and nice it was the best experience of dealing with a sales person I would purchase my next car with pat More
by JMACYGRAY1
Verified CustomerEmployees Worked With
Tom Sobieski, Pat Cardinal
Helpful May 23, 2019
Keeping it simple! I have always had a great experience at Heiser Ford since I started going there about nine years ago with my first Ford. I leased an Escape 3 years ag I have always had a great experience at Heiser Ford since I started going there about nine years ago with my first Ford. I leased an Escape 3 years ago, and it was time to make a decision. David Vajgrt laid out all of my options and walked me through the implications of each option to help me sort of out the best choice for me, my life, my finances, and ultimately my car. We set up scheduled times to meet, which meant I was able to prepare and make the time I needed to go into the decision making process. Additionally, David was ready for me each time and always available to answer questions via email/phone. He knew my priorities and helped me make the best decision for me, and this time in my life. Kristina Beck (with a starting assist from Holly Thorn) was terrific to work with on settling all the financing. I appreciate her candid advise as she walked through my payment plan options. I feel like with this being the third Ford I've financed I now know more than I have ever. I've had my EcoSport for about a week now, and I love it. So thankful for the experience and the advice at Heiser. More
by MITZI.KEEL
Employees Worked With
Dave Vajgrt, Kristina Beck
May 23, 2019
Oil Change I always have a great experience at Heiser—the service reps are so respectful and helpful! The work that is done is done correctly and I never have a I always have a great experience at Heiser—the service reps are so respectful and helpful! The work that is done is done correctly and I never have a problem. More
by debmaejacobs
Employees Worked With
Terrance Anderson
May 23, 2019
Service Review My service was completed in a reasonable time and the cost of this service was reasonable. I would recommend Heiser to any of my friends. Tom Salzsi My service was completed in a reasonable time and the cost of this service was reasonable. I would recommend Heiser to any of my friends. Tom Salzsieder More
by TSALZSIEDE
Employees Worked With
Terrance Anderson
May 23, 2019
They forgot about me. I had a 1:30 appointment for an oil change, didn't get out until 4:00. Horrible service!!! I have been a customer for a long time. Your service just g I had a 1:30 appointment for an oil change, didn't get out until 4:00. Horrible service!!! I have been a customer for a long time. Your service just gets worse. I will never be back. I have many other options for service in my area. I was going to buy a new Explorer there last year and the sales dept. screwed that up. I bought the car at another dealer. More
by JOHNDALLGOOD
Employees Worked With
Terrance Anderson
May 23, 2019
Great experience Great service center. Will go back if needed. I came in for a recall appointment and everything went great. I stayed and waited on my vehicle and the Great service center. Will go back if needed. I came in for a recall appointment and everything went great. I stayed and waited on my vehicle and the service was just great overall. Thank you More
by diabo0111
Employees Worked With
Terrance Anderson, Jaime Flynn
May 23, 2019
Dead battery we think Upon return of MKC service report did not indicate what was wrong. Just reports car was reviewed and fixed How was it fixed.??? Do I need to Upon return of MKC service report did not indicate what was wrong. Just reports car was reviewed and fixed How was it fixed.??? Do I need to be concerned that car will not start again if I leave car in garage for more than 2 weeks unattended???? Please advise More
by mularski1206
Employees Worked With
Chris Meyer
May 23, 2019
Excellent Experience I had an excellent experience with this dealership. Everyone was a joy to work with. Hassle free experience. Can’t say enough good things about Beth, I had an excellent experience with this dealership. Everyone was a joy to work with. Hassle free experience. Can’t say enough good things about Beth, Mike and the rest of the team. More
by ITGUY0
Employees Worked With
Chris Meyer, Tom Sobieski, Mike Lavin, Beth DeBord, Kristina Beck
May 23, 2019
Great Dealership Great customer service, quality work, clean facility, always a pleasure going there. I find them to be trust worthy, also a convenient location . W Great customer service, quality work, clean facility, always a pleasure going there. I find them to be trust worthy, also a convenient location . Will continue to go there . More
by KEESHAGIBSON
Employees Worked With
Terrance Anderson
May 23, 2019
Great Place to Have Your Car Serviced I've been having Heiser servicing my Subarus for 5 years or more. The service rep gave me his card & said to call him when making appointments so the I've been having Heiser servicing my Subarus for 5 years or more. The service rep gave me his card & said to call him when making appointments so the Subaru parts will be there in advance. The facility is clean & airy as is the waiting area. Service reps want to insure you have a great experience. Heiser has earned my business. More
by Happy Customer
Employees Worked With
Terrance Anderson
