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Heiser Ford Lincoln
Glendale, WI
1,787 Reviews
Thank you for your interest in Heiser! It's our goal to provide the information you need to make an informed car buying decision. After 100 years in business, we're committed to bringing a better automotive purchase and service experience to our customers. That's why so many make a visit to Heiser their first step in the process! They trust where to find the best value for the money. So, whether you're searching for new, certified pre-owned or used, our top-notch customer service and "Today's Your Day" attitude is available and waiting for you. That's The Heiser Difference!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:30 PM
Sunday Closed
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Showing 1,787 reviews
October 11, 2019
I wasn't very happy with Ford service in Glendale. Was not happy with the service. After a recall the same day the steering went out. Very strange and before i took it there my steering was very good Was not happy with the service. After a recall the same day the steering went out. Very strange and before i took it there my steering was very good More
by TRAVIS4263
Verified CustomerEmployees Worked With
No sure , Mark Brosseau, Bill Lawrence
October 11, 2019
Fantastic This last one was the fourth car I bought from John Hutchinson at Heiser Ford Lincoln. Hutch made the experience the smoothest ever, and that's saying This last one was the fourth car I bought from John Hutchinson at Heiser Ford Lincoln. Hutch made the experience the smoothest ever, and that's saying something since he has to compete with himself! What. A. Guy! But, seriously... Great purchasing experience, and, as "Ahnold" said, "I'll be back!" And I have to say, Kristina, who got us through the finer details, was the icing on the cake! More
by Lee Matthias
October 09, 2019
Low pressure, no BS. Outstanding buying experience. Recently purchased a 2019 F-150 from Heiser. I worked with Griff who was excellent. Having purchased several cars in the past, this was hands down the Recently purchased a 2019 F-150 from Heiser. I worked with Griff who was excellent. Having purchased several cars in the past, this was hands down the best experience. There was zero BS. Griff was straight forward and gave me a great price without much need for haggle. He went above and beyond to seal the deal and I feel great in my new truck. Kristina in finance is also wonderful to work with. She is laid back and very thorough. If you want a no pressure, relaxing car buying experience, look no further. I drove past numerous other Ford dealerships to get to Heiser, and I couldn’t be happier. More
by CODY.APPS
Employees Worked With
Kristina Beck, Griff Dixon
October 09, 2019
Don’t know name-there were several Was concerned about lack of communication with service center regarding status of my car as it took a lot longer than I expected. But was great full f Was concerned about lack of communication with service center regarding status of my car as it took a lot longer than I expected. But was great full for the use of a Ford Escape during that time. More
by WILLSBARBARA246
Employees Worked With
Terrance Anderson
October 08, 2019
My experience Except for a few communication problems I was happy with my experience. Only negative thing I can say is that when asked if I wanted my license plates Except for a few communication problems I was happy with my experience. Only negative thing I can say is that when asked if I wanted my license plates mailed to my house or if I wanted to pick them up I said I would pick them up because of where I live. I didn’t want them stolen, but yet they still were mailed to my house. I. The end I love my new car More
by AMANDA.LALUZERNE
Employees Worked With
Pat Cardinal, Kristina Beck
October 08, 2019
Very good A good visit From start to finish very professional. It would be a good idea to give a gift 🎁 along with a car 🚘 purchase it says you would like to A good visit From start to finish very professional. It would be a good idea to give a gift 🎁 along with a car 🚘 purchase it says you would like to see them again More
by MMONROE14
Employees Worked With
Mike Lavin
October 07, 2019
No service They didn't get to my vehicle will bring it in on 10/7/2019. I would like service done on the day i bring the vehicle in. They usely do a great job. They didn't get to my vehicle will bring it in on 10/7/2019. I would like service done on the day i bring the vehicle in. They usely do a great job. More
by BYRD6583
Employees Worked With
Dave Vajgrt
October 06, 2019
Never disappoints! I am always pleased with the courteous, efficient and thorough care I receive at Heiser. Their attention to detail is unrivaled, right down to small I am always pleased with the courteous, efficient and thorough care I receive at Heiser. Their attention to detail is unrivaled, right down to small things like pick up and drop service for longer jobs, eliminating the need for lengthy waits or arranged rides. The free car wash at the conclusion of service is also a wonderful touch. I’m very happy under their care and routinely recommend them. More
by SGOTTWALD
Employees Worked With
Terrance Anderson
October 06, 2019
Excellent experience with everyone! The entire team from sales, finance, service ad management works together for an excellent experience! This is my second lease from Heiser and it won’ The entire team from sales, finance, service ad management works together for an excellent experience! This is my second lease from Heiser and it won’t be my last. More
by MORGANWEDDLE
Employees Worked With
Not sure of finance lady name, but she was excellent, Chris Meyer, Brandi Winfrey
October 04, 2019
Brake Emergency Thanks for getting me in so quickly and finding me the best deal my teacher salary could manage...I also appreciated the provided transportation back Thanks for getting me in so quickly and finding me the best deal my teacher salary could manage...I also appreciated the provided transportation back to my house! More
by LOVEJULIEM
Employees Worked With
Sorry I don’t remember the gentleman who helped me??
