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Heiser Ford Lincoln - Service Center

Glendale, WI

4.0
1,121 Reviews

1,121 Reviews of Heiser Ford Lincoln - Service Center

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April 21, 2022

Love Love Love my dealership they make me feel like family they always go over and beyond to make sure i have all my needs met More

by MOODYATHENA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristina Beck, Service Team, Kenneth Miller
Apr 25, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 19, 2022

I was satisfied with the service I received the pick up and drop off was a. Very useful service. More

by R_JOHNSON0
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 21, 2022 -

Heiser Ford Lincoln responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 18, 2022

When I bought the truck the salesman lied to me four times. That was after the deal was closed. Service department used to be real good. Last time I brought it in. They did nothing to the truck. And tol More

by TOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
“Hutch” Hutchinson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team
Apr 19, 2022 -

Heiser Ford Lincoln responded

Tom, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Blain Boudreau by phone at 414-577-1653 or by email at blain.boudreau@heiser.com so we can better understand what happened during your experience.

April 15, 2022

I've got nothing but good things to say about this dealership I've had them service my vehicles for years in my opinion heiser is the best of the best. More

by ras4925
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team, Peter Cooney
Apr 19, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 10, 2022

Helpful & Knowledgable Friendly & keep you informed about your vehicle. Will return to this dealership in the future! More

by LISOWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cooney
Apr 12, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 07, 2022

My previous visit was disappointing. I was giving days as to when my truck would be done, but it wasn't done on at least three of the days giving. More

by DARRINMILLER45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Didn't speak to any of those employees.
Apr 08, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

April 04, 2022

Unfortunately I was called to pick up my car 2 days before it was completed More

by Skitson254
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Cooney
Apr 06, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Pete Cooney by phone at 414-247-8850 or by email at peter.cooney@heiser.com so we can better understand what happened during your experience.

April 01, 2022

Great follow up and follow through on our Lincoln Corsair scheduled maintenance. This is one of the main reasons we currently own 2 Lincolns and 2 Fords More

by Barry Diamond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Team
Apr 04, 2022 -

Heiser Ford Lincoln responded

Barry, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 01, 2022

service was fine vehicle air bag recall was taken care of per service dept. intake person nice, pick up I had to go find where the car was parked More

by ROBERTA.WALKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Quick
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Cooney, Renhart Elaisha
Apr 04, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. It is always our goal to go above and beyond for our customers and we are sorry that we fell short. We appreciate your business and look forward to your next visit

March 30, 2022

Needed a tire patched but some of my luggage nuts had been stripped by the previous. They were able to patch the tire and put a couple new nuts on, all for less than $50. Amazing deal and service! More

by eruth380
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Team, Peter Cooney, Renhart Elaisha, Mercedes Taft
Mar 31, 2022 -

Heiser Ford Lincoln responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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