1,124 Reviews of Heiser Ford Lincoln - Service Center
Very pleasant experience with courteous and knowledgeable staff. Satisfied with the services and follow up regarding the services. I return in the future when needed. staff. Satisfied with the services and follow up regarding the services. I return in the future when needed. More
I am extremely pleased with the service I received a My car . The fan that I had installed and then working perfectly I was able to run my air conditioning and The heat in my car car . The fan that I had installed and then working perfectly I was able to run my air conditioning and The heat in my car More
So far I've not had a problem. They were great in picking up & bringing back car for my first check-up. Always courteous. I don' know who worked on the car? I just called, explained that because of Covin-19 up & bringing back car for my first check-up. Always courteous. I don' know who worked on the car? I just called, explained that because of Covin-19 I couldn't bring the car in. They said they would pick-up the car & do the check-up. That was great. More
Great Service Great service very professional took the time to schedule around my needs. And completed work on time. Love these guys!!! Thank you for all you. Great service very professional took the time to schedule around my needs. And completed work on time. Love these guys!!! Thank you for all you. More
Terry the service associate is fantastic. I will always bring my Ford here for the service and because they do the job right or will Make It Right! bring my Ford here for the service and because they do the job right or will Make It Right! More
I like courtesyb that I received it a wear and friendly feeling. I thank you the auto mechanic for the Care in diagnose my car. feeling. I thank you the auto mechanic for the Care in diagnose my car. More
Making it right After having some routine maintenance performed on my car, including an oil change, I picked up my car and returned home, The next day I noticed a sma After having some routine maintenance performed on my car, including an oil change, I picked up my car and returned home, The next day I noticed a small amount of oil on my garage floor. I wiped it up And hoped that would be the end of it. The following day there were a few more drips. I contacted Heiser and they told me to bring it in and they’d check it out. Unfortunately my car was going into storage for winter and I wouldn’t have a chance. They said no problem, bring it back in spring, which I did. They checked it out, replaced the oil filter and cleaned the underside of the car at no charge. They also apologized for the inconvenience. Sooner or later we all run into a problem. What counts is how the problem is addressed. Heiser stood behind their work and made it right without making any excuses. They were very professional and great to work with. I’ll definitely go back to Heiser for my future service needs! More