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Heiser Toyota

Milwaukee, WI

4.7
8,001 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,001 reviews

April 24, 2026

Very good sales force Great customer care ,service department is excellent ,this is my third Sienna. More

by charleshammer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Phillips
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Van Ackeren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tommy Toyota
Apr 25, 2026 -

Heiser Toyota responded

We’re honored to have you return for your third Toyota Sienna. Thank you for praising our sales and service teams for their attentive support. Jessica appreciates your continued loyalty and looks forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 24, 2026

great experience Heiser has treated me very good this is the third Sienna purchased at Heiser Toyota Service department has been great for maintenance More

by charleshammer
Recommend Dealer
Yes
Employees Worked With
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Michalowski
Apr 24, 2026 -

Heiser Toyota responded

Thank you for choosing a third Toyota Sienna and for sharing your positive experience. We’re glad our service department has kept up with your maintenance needs. We appreciate your loyalty and look forward to your next visit. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

April 23, 2026

I have been bringing my cars starting with a 209 sienna and ending with a 212 sienna and have have not had any problems and Service has been excellent. I have bought both cars at Heiser. More

by Dar42ride
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
April 23, 2026

They take good care of me. Both gentlemen at the service desk are through and helpful. More

by AUNTJANPF
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
April 23, 2026

This was my first experience working with Heiser Toyota and found Roger and the staff very helpful and informative, and would recommend Heiser to anyone looking for a Toyota, More

by jmnell
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 23, 2026

They are professional,they communicate well with the customers regarding the work being done on their vehicle and the representatives of Toyota are always happy to help and answer questions More

by SPEARSTANISHA
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
April 23, 2026

Excellent service There are no other words for me to say Optimal services Noone else can compare More

by SPEARSTANISHA
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Cameron
April 22, 2026

I had an excellent experience at this dealership. James Hicks was amazing. I would recommend him to anyone. He was very understanding and took as much time as he needed with me to explain the in's an More

by sweet908
Recommend Dealer
Yes
Employees Worked With
Chad Covert
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
April 22, 2026

Kevin Cameron very polite, knowledgeable, answered all my questions every thing went very well great. More

by Ron S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Cameron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 22, 2026 -

Heiser Toyota responded

It’s wonderful to hear that Kevin was polite, knowledgeable, and made your Lexus IS 300 service go smoothly. Thank you for sharing your kind words. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 21, 2026

Tom was helpful and professional in going over required work, service time quite short about 40 minutes More

by GAULOUSE
Recommend Dealer
Yes
Employees Worked With
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