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Heiser Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
7,522 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,522 reviews

January 30, 2024

Great. Quick. Clear. It was very convenient. The guy I worked with was efficient and clear. More

by JODYHIRSH
Recommend Dealer
Yes
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Jan 31, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department, Jody! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Excellent. Personable. Easy transaction. Customer service, hospitality was the best! ?? ?? Good experience. Bye! More

by SuperBowlXV1
Recommend Dealer
Yes
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Jan 31, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Peter was so professional in his dealings with me. Good ?? and knowledgeable to help me as a customer. More

by teddy Lujero
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Jan 31, 2024 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience, Teddy! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 30, 2024

Matt was helpful. Got exactly what I came for and the work was done in a reasonable time frame. All I can ask for with car maintenance. More

by labegglen10
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 31, 2024 -

Heiser Toyota responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 29, 2024

Super knowledgeable and efficient Super knowledgeable and efficient! I would definitely recommend my friends and family! More

by Quay Walter
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Jan 29, 2024 -

Quay Walter responded

Super knowledgeable and efficient Super knowledgeable and efficient! I would definitely recommend my friends and family!

Jan 30, 2024 -

Heiser Toyota responded

Quay, It's great to hear that Peter was able to help you out. We aim to ensure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 29, 2024

Our car was serviced but didn't tell us when it was done. Was there 2 hours for a 45 minute job. More

by Nlemke
Recommend Dealer
No
Employees Worked With
Peter Miszewski
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Jan 31, 2024 -

Heiser Toyota responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you and we will reach out. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 29, 2024

They always take great care of me, let me know what's happening, how much things will cost, and what's up next when I leave. More

by rev.ellen
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 30, 2024 -

Heiser Toyota responded

Rev. Ellen, Thank you for taking the time to share your thoughts on working with Matt and our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 29, 2024

Clean, effecient, dependable. It was a comfortable, pleaseant experience overall. The car was maintenanced to my satisfaction. More

by dhanyard
Recommend Dealer
Yes
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Jan 30, 2024 -

Heiser Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 29, 2024

Matt was very helpful Matt was prompt, very helpful and very thorough He was very knowledgeable More

by joanieholland8
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 30, 2024 -

Heiser Toyota responded

Joanie, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Matt met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 29, 2024

You were able to get me in in a timely fashion, and everyone was very professional and upfront with the cost More

by linwingers
Recommend Dealer
Yes
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Jan 30, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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