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Heiser Toyota

Milwaukee, WI

4.7
8,081 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,081 reviews

July 08, 2026

The dealership always handles my issues. This time they forgot to take my vehicle out of service mode. More

by bpasbrig
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Jul 09, 2026 -

Heiser Toyota responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 06, 2026

He was trying to fix a key fob And later told me that the thing had discontinued More

by stacyj576
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
July 06, 2026

Darrin was great and made us feel supported. The wait time was not ideal as it took a lot longer than we anticipated. More

by kadeem.fuller
Recommend Dealer
Yes
Employees Worked With
Darrin Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darrin Henry
July 05, 2026

I had a great problem free experience. The service staff was knowledgeable, professional and friendly. More

by comerdavid18
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
July 05, 2026

Communicated well. Helped me purchase the vehicle despite living across the country Christine was very easy to work with More

by travis.seehawer
Recommend Dealer
Yes
Employees Worked With
Christine Michalowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine Michalowski
Jul 05, 2026 -

Heiser Toyota responded

We’re delighted Christine’s clear communication made your cross-country purchase of a new Toyota RAV4 straightforward. Enjoy your RAV4 and let us know if there’s anything else you need. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 04, 2026

Always have great service at Heiser. They keep me informed of progress on my car. More

by LINDA79
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Jul 04, 2026 -

Heiser Toyota responded

We’re glad to know our team keeps you informed during each service appointment. Thank you for trusting us with your Toyota Highlander Hybrid. We look forward to assisting you again. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 03, 2026

A orderly service department, with knowledgeable personnel who keeps you informed about any issues with your vehicle. More

by GJHS3939
Recommend Dealer
Yes
Employees Worked With
Michael Wemmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Wemmer
Jul 03, 2026 -

Heiser Toyota responded

Delighted to learn the service department’s organization and clear updates met your expectations. We’re glad you felt informed while your Toyota RAV4 was in for service. Thank you for sharing your experience. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 03, 2026

Javonte, Jakub, and Shahat, were so helpful and friendly. They were patient and responsive to all our questions and followed up incredibly quickly! More

by laura.prieto13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Javonte LeFlore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2026 -

Heiser Toyota responded

Thank you for highlighting the helpful, patient, and responsive support from Shahat, Jakub, and Javonte. We’re thrilled they followed up so quickly and made your used Toyota RAV4 purchase a seamless experience. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 02, 2026

He had good communication, answered my questions, and showed great care in providing inventory and shone how things worked in my car after purchase. More

by ryken05
Recommend Dealer
Yes
Employees Worked With
Jordan Christian
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jordan Christian
Jul 02, 2026 -

Heiser Toyota responded

Thank you for your five-star rating. We’re pleased Jordan provided clear answers and guided you through our Corolla Hatchback inventory while showing how everything works. Enjoy your Toyota Corolla Hatchback, and let us know if you need anything else. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com

July 01, 2026

Recommendation for service was good, lounge was comfortable, service agent was friendly I was happy with the service More

by THAYERF
Recommend Dealer
Yes
Employees Worked With
Tom Lowther
Jul 01, 2026 -

Heiser Toyota responded

We’re glad the recommendation led to a comfortable visit in our lounge. It’s great to hear our team was helpful and that your Toyota Sienna received the care you expected. Thank you for the five-star rating. Today’s your Day Gary Jaros - General Manager 414-357-2100 gary.jaros@heiser.com