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Heiser Toyota
Milwaukee, WI
8,148 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,148 reviews
July 30, 2026
I wasnt offer a complementary car wash like other people were offered I saw other people get complementary car washes coupons and I didn't were offered I saw other people get complementary car washes coupons and I didn't More
by Eladio G
Verified Customer
July 30, 2026
Fantastic customer support without the high pressure sales tactics found at other dealerships. Well trained staff and long term employees. sales tactics found at other dealerships. Well trained staff and long term employees. More
by mweatherhogg
July 30, 2026
Very good experience in reaching an agreeable sale price. Errors in recording the transaction correctly were frustrating, but we worked through it. I was not happy thg that on the day I picked up the vehicle Errors in recording the transaction correctly were frustrating, but we worked through it. I was not happy thg that on the day I picked up the vehicle I was told it was a different price. Poor communivation between sales and the front office. Also NO communication on when the vehicle arrived. I had to keep calling for info instead of the salesperson calling me. More
by kesser845
July 29, 2026
Described what they were doing and kept me updated Just six more word. I don't really know what else to say six more word. I don't really know what else to say More
by gpowers2
July 28, 2026
Quick and easy My car was serviced on time and the staff was informative and helpful. I was done sooner than predicted which was nice as I was staying. The waiting area and snacks were nice was informative and helpful. I was done sooner than predicted which was nice as I was staying. The waiting area and snacks were nice More
by mgrif715
July 28, 2026
He was very kind and helpful. Explained everything very thoroughly. Stayed in contact with me and return my messages in a timely manner. Highly recommend Alex. Explained everything very thoroughly. Stayed in contact with me and return my messages in a timely manner. Highly recommend Alex. More
by herrera.emily76
Employees Worked With
