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Heiser Toyota
Milwaukee, WI
8,206 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,206 reviews
Verified Customer
May 14, 2020
Very helpful throughout the entire process. Easy to work with and knowledgeable about the different features of the cars. Very willing to work with customers. with and knowledgeable about the different features of the cars. Very willing to work with customers. More
by CARLI.STICKNEY
Employees Worked With
May 14, 2020
Extremely cordial, quick service & answered all questions Clean, customer service friendly, explains what future repairs need to be considered, honest and made my service experience very pleasant. I was quot Clean, customer service friendly, explains what future repairs need to be considered, honest and made my service experience very pleasant. I was quoted an hour and a half for repair and that was met. More
by WOTRUBAJ
Employees Worked With
Bob Arciszewski
May 14, 2020
I was welcomed with such kindness and honesty about my car buying options and needs. Everyone that helped me were so informative on breaking down the trading process to help me pick out my new car. You co car buying options and needs. Everyone that helped me were so informative on breaking down the trading process to help me pick out my new car. You could really tell that customer service is their #1 priority. Thank you Heiser Toyota team! More
by letitbebecca
May 14, 2020
I will definitely be recommending Heiser and James Hicks. My experience there was great. I didn't feel pressured into anything and I love my car. My experience there was great. I didn't feel pressured into anything and I love my car. More
by SHUNT630
Employees Worked With
May 13, 2020
All staff at Heiser Toyota I am always greeted with a smile and a very professional staff member, be it in the service area, the cashier, or from the salespeople. I have bought I am always greeted with a smile and a very professional staff member, be it in the service area, the cashier, or from the salespeople. I have bought my last two new vehicles at Heiser Toyota and plan on buying my next vehicle there shortly. More
by mbourque_53051
May 13, 2020
Awesome Very smart and helpful service writer. Took care of me right away and knew about the service recall. Told how long it would take to finish the job. Very smart and helpful service writer. Took care of me right away and knew about the service recall. Told how long it would take to finish the job. More
by FCARINI487
Employees Worked With
May 13, 2020
Easy to work with! The employees that I worked with were patient and helped me find a great vehicle! I would feel confident that they would do the same for anyone else. The employees that I worked with were patient and helped me find a great vehicle! I would feel confident that they would do the same for anyone else. More
by PJW
Employees Worked With
Goran Filipovic, Tria Lee
May 13, 2020
The entire process of buying the car was very smooth. Tria was very helpful in finding out all the information that was asked. Would definitely buy from them again!! Tria was very helpful in finding out all the information that was asked. Would definitely buy from them again!! More
by OWENS011
Employees Worked With
Tria Lee
May 13, 2020
We appreciated the test drive at home and delivery. Overall experience was very good. I would recommend to others if they are looking to purchase a vehicle. Overall experience was very good. I would recommend to others if they are looking to purchase a vehicle. More
by MANDY.KUNZER
