James Hicks III
James Hicks III at Heiser Toyota
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James Hicks III

Sales & Leasing Consultant

Heiser Toyota

11301 W Metro Auto Mall
Milwaukee, WI 53224

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4.9
379 Reviews

James Hicks joined Heiser Toyota as a Sales Consultant in 2004. He’s known for his ever-present smile. But what his fellow colleagues notice most, is its electric way of spreading to his customers. James always seems to have the happiest customers. James sure goes out of his way to make you feel like he really wants your business. He’s friendly and works his hardest to get you the best deal possible. Growing up, James had a passion for music. In fact, he was once a member of the opening act for The Four Tops and The Temptations. Heiser Toyota would like to recognize him for “The Way You Do the Things You Do”, but James would most likely respond “I Can’t Help Myself”. Outside of the dealership showroom, James is an all-around family man, the proud father of five children. Church and a faith-filled life are important to him. James is an elder in his Church, and works every day to provide an example for others to respect and follow.

Dealership Experience

19 yrs, 8 mos

Industry Experience

19 yrs, 8 mos

Specialties & Trainings

Member of the Bronze sale society of Toyota

4.9

379 Reviews

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379 Reviews of James Hicks III

April 20, 2024

Dealership Rating
Employee Rating

Both James Hicks III and Jakub Kania were pleasant, knowledgeable, attentive & helpful. Great guys to work with. Would definitely return to them in future if/when another vehicle need arises. More

by debij
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Chad Covert, Jakub Kania

Apr 22, 2024

Heiser Toyota responded

Deb, Thank you! James, Jakub, and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

April 19, 2024

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Fast and efficient, made good use of my time. Everyone was helpful and friendly to me More

by jim-o
Service Price Transparency
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Service Time
Service Communication
Recommend Dealer
Yes
Apr 22, 2024

Heiser Toyota responded

Jim, We are very happy to have provided you with such a positive experience! James and our team sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

April 05, 2024

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I had a fantastic experience at this dealership! The staff was friendly, knowledgeable, and went above and beyond to make sure I found the right car for my needs. The financing process was smooth an More

by April.toles
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Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jakub Kania

Apr 06, 2024

Heiser Toyota responded

Congratulations on your new purchase! It's great to hear that we were able to get you exactly what you needed, April. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 16, 2024

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Very personable and answered all of my questions in full! Overall wonderful customer service highly recommend James Hicks! More

by williamsni727
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Mar 17, 2024

Heiser Toyota responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 14, 2024

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Courteous, punctual, effective, well informed, consumer friendly…technically factual, responsive, thoughtful, sensitive, good coffee, convenient, More

by jweinfurter
Sales Price Transparency
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Finance Experience
Recommend Dealer
Yes
Mar 14, 2024

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 04, 2024

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Make sure you go so James, Had the best dealer experience with him! Thanks again James More

by tylerasigmund
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania, Colt Grandstaff

Mar 04, 2024

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with James to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

March 01, 2024

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It was very clean and presented well. The service friendly and personable. James Hicks was great. He knows the business More

by kevwheel703
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jakub Kania

Mar 02, 2024

Heiser Toyota responded

It's great to hear that James was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 26, 2024

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I have been very happy with Heiser Toyota and specifically James Hicks. This is the second car that Ive purchased from James and it won't be my last. He is a straightforward, easy to deal with ty More

by KTEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jakub Kania

Feb 26, 2024

Heiser Toyota responded

Thank you! James and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 23, 2024

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Just purchased another new vehicle from Heiser! Great experience all around! Everyone was very helpful and friendly from sales to finance to service!! More

by LINDA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Jorgo Ndina

Feb 24, 2024

Heiser Toyota responded

Thank you, Linda, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

February 22, 2024

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Employee Rating

James Hicks is an awesome person and a great Salesman. I have purchased two cars from him and he is my first call when I need a car. James is an honest, straightforward guy and that's the kind of person I More

by KTEL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Pat Pomeranz, Jakub Kania

Feb 22, 2024

Heiser Toyota responded

Thank you for choosing Heiser Toyota. Your feedback and rating mean a lot to us. We're glad Jakub, Pat, and James were able to help, and we hope to see you again! Today’s your Day Jessica Phillips - General Manager 414-357-2100 jphillips@heiser.com

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