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Heiser Toyota
Milwaukee, WI
8,045 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 6:00 AM - 6:00 PM
Tuesday 6:00 AM - 6:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 6:00 AM - 6:00 PM
Friday 6:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 8,045 reviews
February 12, 2020
The service was great but last 3 times i came your car was was broken. I will time the oil change around a wash. I go out of my way to get to your dealership so coming back for a wash is a pain. Especiall was was broken. I will time the oil change around a wash. I go out of my way to get to your dealership so coming back for a wash is a pain. Especially when i do and there is a huge wait for the wash or its down when i come back which has happened as well More
by BBORG
Verified CustomerEmployees Worked With
Bob Arciszewski
February 12, 2020
Helpful, informative, and works well with people. Willing to take extra steps to keep the client informed and comfortable. Treated all with respect and willing to negotiate. to take extra steps to keep the client informed and comfortable. Treated all with respect and willing to negotiate. More
by HMOHRFELD
Employees Worked With
Bill Lawrence, Trevor Tucek
February 11, 2020
Heiser was very easy to work with and most of our questions were answered before we could even ask them. Jorgo And Shahat did a great job working us through our lease. questions were answered before we could even ask them. Jorgo And Shahat did a great job working us through our lease. More
by Alec
February 11, 2020
Alex Hall took time with me patiently negotiating the fair price that I am looking. Finally negotiations went well with the help of Brett Bowman. It was Tria Lee who assist me first but he is busy with a fair price that I am looking. Finally negotiations went well with the help of Brett Bowman. It was Tria Lee who assist me first but he is busy with another customer and redirected me to Alex. Employees are very professionals, especially Shahat who helped on the finance portion. More
by e5line2
February 08, 2020
Excellent We moved 200 miles away but still return to Jason for excellent service and new car pricing. Plan to continue to do so in the future. We moved 200 miles away but still return to Jason for excellent service and new car pricing. Plan to continue to do so in the future. More
by KATHLEENAIMIG
February 08, 2020
Everything went well as expected and as always. Truck was towed in and was repaired the same day Excellent service as I have come to expect. towed in and was repaired the same day Excellent service as I have come to expect. More
by LCJC50
Employees Worked With
February 07, 2020
great snacks great people. everyone is nice and friendly. help me get the car i want with the right price and payment. i will be back for car wash help me get the car i want with the right price and payment. i will be back for car wash More
by homephone20
Employees Worked With
February 07, 2020
Very helpful great customer service I enjoy coming here my sale rep is awesome he made sure I was comfortable and answered all my questions my sale rep is awesome he made sure I was comfortable and answered all my questions More
by GLEWIS524
Employees Worked With
February 07, 2020
We had a great experience. James hicks and Chad Covert were great to work very knowledgeable. We are very happy with our Explorer. It was a very good dealership to work with the car was clean on the lot a were great to work very knowledgeable. We are very happy with our Explorer. It was a very good dealership to work with the car was clean on the lot and They detailed it very nicely poor to us picking it up. Elizabeth worked to get us a great rate as well. Over all we are very happy and would definitely recommend them. More
by CJAGUNT
February 06, 2020
Roger is by far the best salesman EVER! He does what it takes to make his customers happy and the car buying process as smooth as possible. Highly recommend Roger & Heiser Toyota! takes to make his customers happy and the car buying process as smooth as possible. Highly recommend Roger & Heiser Toyota! More
by Tracy H
