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Heiser Toyota

Milwaukee, WI

4.7
7,959 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 7,959 reviews

January 08, 2020

Recall fix was quick I dealt with Vincent and he was very accommodating. the fix took about an hour and I enjoyed the clean waiting room and the free refreshments while wa More

by SSTREWYN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 08, 2020

Al was awesome. Really went out of his way for me. Was late at night and he kept working despite it was almost time to close. More

by R.GILBERTSON
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you had a great experience with Al and the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Enjoy your new ride!

January 08, 2020

Elusive rattling sound resonating into the passenger compart Mysterious rattling sound, appearing recently, was almost impossible to track down and get eliminated. Tech, Drew, was patient and asked me to work wi More

by LC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew Boyd, Jeremiah Heatherly
Jan 08, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 08, 2020

Very clean and comfortable the service was excellent as well they have refreshments the bathroom was clean and the work flow was very powerful and good More

by marablemike35
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garski, Bob Arciszewski
Jan 08, 2020 -

Heiser Toyota responded

Dear Mike, Thank you for taking the time to share your experience with us! We are pleased to hear that you enjoyed your time with us. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 08, 2020

new truck purchase dealt with salesman al Hussain, very nice and explained all my options for the purchase of my 2020 tacoma truck.Very nice dealership .very friendly pe More

by tcoste58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 08, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are pleased to hear that you had a great experience with us. Thank you for choosing Heiser and we look forward to seeing you again in the future. Happy driving!

January 08, 2020

I am extremely grateful for the experience I had at I am extremely grateful for the experience I had at your dealership last week.   I do not ever recall transitioning into a new car more effic More

by John
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Garski
Jan 08, 2020 -

Heiser Toyota responded

Dear John, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with James and the Heiser team. We greatly appreciate your business and look forward to seeing you again next time. Enjoy your new ride!

January 06, 2020

Great service as usual! The service dept and the sales dept are always on their toes to keep a client happy. We always feel welcome when we come there. More

by DEMARIS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Jan 07, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are happy to hear that you had a great experience with the team at Heiser Toyota. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 06, 2020

The service I received was great. The employees who helped me were nice and provided thorough information regarding my vehicle. The wait in the lobby as my vehicle was in the shop wasn’t that long. I e More

by XIONDES64
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Jan 06, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 06, 2020

24,000 mile maintenance Scheduled for 24,000 mile routine maintenance - advised service representative Chue Lee that one of the tires appeared to be losing tire pressure. Upo More

by DMerten
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Jan 06, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon.

January 04, 2020

My excellent car buying experience at Heiser Toyota I am extremely pleased with my car buying experience at Heiser Toyota! Jason Larner my sales person was excellent. He listened to what I wanted and e More

by KUHLTCHR1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to share your experience! We are thrilled to hear that you had a great experience with Jason and the team. Thank you for choosing Heiser Toyota and we look forward to seeing you again in the future. Enjoy your new ride!

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