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Heiser Toyota

Milwaukee, WI

4.7
8,347 Reviews
Heiser Toyota is a Premier Toyota Dealership on West Metro Auto Mall in Milwaukee. The company has been a family owned business for 100 years. Our commitment to Customer Excellence has earned us the Toyota President's Award multiple times. Our focus is to treat all our customers as our special guests throughout the lifetime of their vehicle ownership. Our service technicians are factory-trained and certified, working with OEM warrantied parts. Heiser Toyota works with the latest diagnostic equipment to assess your vehicle's immediate needs. Plus, we offer courtesy transportation, kids play area, free WiFi, a comfortable waiting area with complimentary refreshments, popcorn and coffee. Every service at our dealership comes with a complimentary car wash too. Today's Your Day at Heiser!
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11301 W Metro Auto Mall

Milwaukee, WI

53224

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Showing 8,347 reviews

June 18, 2020

Very good I was in for my 5000 mile service. The staff was good and i felt safe in the environment. They were done with the service prior to the time they had More

by CAROL.MCCARTHY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Heiser Toyota responded

Carol, thank you for your review! We are happy you had a great and safe experience. That is what we strive for! We appreciate your business and look forward to seeing you again in the future. Have a great day!

June 18, 2020

Smooth and easy experience A standard service appointment went well. Started on time and completed in less than the estimated one hour. Waiting area was clean and employees we More

by OBRIEN.AMY73
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Heiser Toyota responded

Dear valued customer, thank you for taking the time to write your review! We appreciate your business and kind words. We look forward to seeing you next time! Have a wonderful day!

June 17, 2020

Absolutely fantastic experience coming here after going to another dealership. The first place I went to I told them what I was looking for and they tried to strong-arm me into something they had in stock More

by Adam Schmidt
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Heiser Toyota responded

Adam. thank you for your review and high rating! We are so happy we were able to get you into the perfect vehicle. Jorgo appreciates your kinds words and he enjoyed working with you. Enjoy your new ride and have a great day!

June 17, 2020

Everyone from the greeter at the front door, sales person, sales manager and finance department were great. They answered all my questions and when I had a question that they didn't know, they found o More

by STEVENPROEFROCK
Recommend Dealer
Yes
Employees Worked With
Pat Pomeranz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Larner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Drewek, Kevin Garski, Chue Lee
Jun 22, 2020 -

Heiser Toyota responded

Dear valued customer, thank you so much for your kind words! It's our goal that every customer feels like family! We are so happy you chose Heiser and we want to welcome you to our Heiser Family. Enjoy your new ride and have a fantastic day!

June 17, 2020

Fast Service Came in for an oil change without an appointment and they got me taken care of very fast! Was given very detailed quotes for service for the future th More

by MKOEPSELL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Jun 22, 2020 -

Heiser Toyota responded

Thank you for such a wonderful review and kind words! We appreciate your business. We look forward to seeing you in the future. Have a fantastic day!

June 17, 2020

Great service. Most customer friendly dealership I have ever had the pleasure of doing business with. Would highly recommend for anybody to go purchase their Toyota from Heiser Toyota More

by JOHNURBALEJO
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jessica and Pat were also great, Maureen Calmes
Jun 22, 2020 -

Heiser Toyota responded

Dear valued customer, thank you! We really appreciate your business and the time you took to fill out such a great review. Have a great day!

June 17, 2020

Always a great experience when I work with James. This is the 3rd RAV4 that I have leased with James. He is a keeper for sure! More

by PWWOW71
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Covert
Jun 22, 2020 -

Heiser Toyota responded

Dear valued customer, thank you for your continued business! We really appreciate you and James loves working with you. Enjoy your new RAV4 and have a great day!

June 17, 2020

Oil change.... and tire rotation and check Was so pleased you would pick up my car and return it for me. Because of all my health issues I have been home bound since February. I noticed I nee More

by MHARMS4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry it's been too long since you were here...I don't see the young man's name on my invoice! He was great!
Jun 22, 2020 -

Heiser Toyota responded

Dear valued customer, thank you for your business. We are happy we were able to pick up and deliver your vehicle for service. You can call our service Manager Joe Vicari at 414-586-7135 to ask about the emissions test questions. Have a wonderful day!

June 16, 2020

Al is a great salesman, I have used him twice now and will return when it is time to purchase my next vehicle. Very happy. More

by Michelle.mehling05
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 22, 2020 -

Heiser Toyota responded

Dear valued customer, thank you for your continued business! Al appreciates working with you! Hope you are enjoying your new vehicle. Have a great day!

June 16, 2020

Honest, efficient, fair pricing Bought a 4Runner from Heiser today and it was an overall solid experience. The pricing was fair, they didn't play any games, and they worked to make More

by mmarcus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Boman, Goran
Jun 22, 2020 -

Heiser Toyota responded

Dear valued customer, thank you so much for your review and kind words. We are so happy you had a great experience. That is our goal as a team. We appreciate your business. Enjoy your new ride and have a great day!

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