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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,105 Reviews
Call Service Center (414) 357-2100

4,105 Reviews of Heiser Toyota - Service Center

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January 24, 2024

Very professional and kept in touch with me. Very polite. Car delivered as promised. Good deal. More

by amanganwi
Recommend Dealer
Yes
Employees Worked With
Chris Dixon
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Jan 25, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

Timely and efficient Service area pleasant to wait in, miss the popcorn!! Very busy team More

by Basteward12
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 25, 2024 -

Heiser Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Heiser Toyota to be a positive one. Please don't hesitate to reach out if you need anything else. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

Very efficient and clear about what is being repaired and informative. Thanks. Thank you for your service. More

by YENGVNNCR_TOYO
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
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Jan 25, 2024 -

Heiser Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

It was only the 5K mile first maintenance. Pretty straightforward The service was very fine. More

by EDUARD.PETROVSKIS
Recommend Dealer
Yes
Employees Worked With
Don't remember.
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Jan 25, 2024 -

Heiser Toyota responded

Thank you for the kind words for our service department, Eduard! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

Understand requirements and completed the expected He provided right eta to complete the service Thanks for support More

by psarrun
Recommend Dealer
Yes
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Jan 25, 2024 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

Very efficient, polite, made good service recommendations. I will return in the future for additional service More

by LRFries
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter Miszewski
Report | Print
Jan 25, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

Efficient exact Efficient workmanship on the added on options. I knew everything was complicated to my complete satisfaction. More

by alanjs1
Recommend Dealer
Yes
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Jan 25, 2024 -

Heiser Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

The day for the service center was busy, and although the other person at the desk was busy, Matt took care of the paperwork to get my car in for the 5k service. More

by gbtwice
Recommend Dealer
Yes
Employees Worked With
Matt
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Jan 25, 2024 -

Heiser Toyota responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Heiser Toyota, we look forward to having you as a valued customer for many years to come! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 24, 2024

Dropped my car off for an appointment. I showed up 8 hours later to pick up my vehicle. They forgot about my car, and the work was never completed. More

by MSHARP20
Recommend Dealer
No
Employees Worked With
Joshua Porter
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Porter
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Jan 25, 2024 -

Heiser Toyota responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

January 21, 2024

Everyone was kind and helpful. Then Josh was sick and others had to hunt for my info. Been nice if car windows were scraped off before car was handed over to me. More

by JEANLOXIE
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Porter
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 21, 2024 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and will share your comments with the team. We hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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