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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,102 Reviews
Call Service Center (414) 357-2100

4,102 Reviews of Heiser Toyota - Service Center

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November 17, 2023

It was good Got me in at scheduled time, people were friendly Very clean facility More

by JGHECK53
Recommend Dealer
Yes
Employees Worked With
Josh
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Nov 19, 2023 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 17, 2023

Horrible service! Went in today to get a service done. I was in for less then 30 mins for which you guys failed to rotate my tires and probably didn’t even change my c More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Shahat Mohamed
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Phillips
1.0
This rating includes all reviews, with more weight given to recent reviews.
Peter Miszewski
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2023 -

Heiser Toyota responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 16, 2023

Professional, prompt and fairly priced. Also appreciate Peter’s communication and help dealing with another dealer on an issue as well! More

by Heidi H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Heiser Toyota responded

Thank you, Heidi! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 16, 2023

Pleasant Quick and easy to deal with Answered questions timely and easy to resolve my issues More

by twright1971
Recommend Dealer
Yes
Employees Worked With
Joshua Porter
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Nov 16, 2023 -

twright1971 responded

Yes

Nov 16, 2023 -

Heiser Toyota responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 16, 2023

Good dealership, good customer service and treat their customers well. Everything went well with the service required. More

by BUCMAN03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peter Miszewski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2023 -

Heiser Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Heiser Toyota. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 16, 2023

Overall the service was excellent. I come here for all regular servicing and I am always impressed with the professional and friendly staff. Also, I am never there longer than I expect More

by CRABTAILS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 16, 2023 -

Heiser Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 16, 2023

We bought our car here and have always had the car serviced here as well. Excellent customer service and regular servicing is aways top notch. More

by JMACNAB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Report | Print
Nov 16, 2023 -

Heiser Toyota responded

Thanks for sharing about your experience with Heiser Toyota. We appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 15, 2023

Matt Foti wss my service representative. Very friendly and thorough. Vehicle was done on time and I was happy with the work. More

by Bob Kraemer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Report | Print
Nov 15, 2023 -

Heiser Toyota responded

Bob, Thanks for sharing about your experience with Heiser Toyota. Matt and our team appreciate your business and hope to see you again soon! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 15, 2023

I've use to coming here and they always deliver the help that I needed. More

by CHUEHUELOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 15, 2023 -

Heiser Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

November 15, 2023

Extremely helpful customer service regarding to what work was needed to be done on my vehicle. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Foti
Report | Print
Nov 15, 2023 -

Heiser Toyota responded

Chris, It's great to hear that Matt was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Heiser Toyota! Today’s your Day Joe Kuckuk - Service Manager 414-586-7134 jkuckuk@heiser.com

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