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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,097 Reviews
Call Service Center (414) 357-2100

4,097 Reviews of Heiser Toyota - Service Center

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January 17, 2023

Fast service but tech has to inspect all work that were done. Had a wonderful experience. More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 23, 2023 -

Heiser Toyota responded

Thomas, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 17, 2023

Great service, friendly staff, have never had a problem with them, prices seem to be ok More

by Pguenveur
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Noah Patnode, John Carlson, Jesse Dealba
Report | Print
Jan 23, 2023 -

Heiser Toyota responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

January 17, 2023

I had to wait 2 hours for a tire rotation! Three others in the waiting room who came in after me left before I was called. More

by BONESHNB
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Garski
Report | Print
Jan 23, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

January 17, 2023

Your service associate was very professional and courteous. He made this a very pleasurable day at your Service Center. Because the last time I was there I dealt with someone that was the total oppo More

by TERRY.THOMAS129
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Lowther
Report | Print
Jan 23, 2023 -

Heiser Toyota responded

Terry, We are thrilled to hear that you’ve enjoyed this experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 17, 2023

Never go to another dealership again! They really not only wanted my business?, but wanted me to come back. Worth spreading my word to orhersz More

by FRANKSNOTHERE4YOU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorri
Report | Print
Jan 23, 2023 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

Jan 23, 2023 -

FRANKSNOTHERE4YOU responded

After my experience with Heiser, wished I would have not have dealt with the other Toyota dealership in the Milwaukee area. Thanks. It would have been my 4th Toyota vehicle without any interruptions. My wife will be buying her next car from HEISER.

January 16, 2023

Excellent staff, knowledgeable staff, friendly staff, explained the inspection points very well I would recommend Heiser Toyota to anyone in the market for a new car or service of any model car More

by DAWNMG57
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
John Carlson
Report | Print
Jan 16, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 16, 2023

Heiser Toyota went above and beyond the call of duty when they contacted me and offered to replace my windshield wipers at no cost. I have never had a dealership do something like this for me. More

by ECKSTROMS
Recommend Dealer
Yes
Employees Worked With
Sara
Report | Print
Jan 23, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 16, 2023

They have great customer service. They let me know as soon as my car was done. More

by lorifrybrain2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
Report | Print
Jan 23, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 15, 2023

I’ve had a lot of work done here and it’s always been very good. And I will continue to do so. More

by JWDRAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Dealba
Report | Print
Jan 16, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

January 15, 2023

I have had 95% positive experiences there, great coupons available. 2 bad experiences were an oil change and a separate battery swap each taking 2 hours. More

by CHECK889
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
1.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Report | Print
Jan 16, 2023 -

Heiser Toyota responded

Dear valued customer, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

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