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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,097 Reviews

4,097 Reviews of Heiser Toyota - Service Center

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October 29, 2022

To book my appointment it was very easy and everything went great. I would recommend them to anyone More

by chrismelissateagan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Covert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Noah Patnode
Nov 01, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 29, 2022

Even though they were quite busy and it was during the lunchtime, someone came within a few moments and took care of me. More

by MPLOTKIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 26, 2022

Kept me updated the whole way on my car service, and called when something new came up, gave me options or alternatives and made recommendations. More

by TBRUCKER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I can’t remember
Nov 01, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 26, 2022

From drop off, to pick up everything was flawless. Entire staff was very professional and polite. Glad go find them to service our vehicle. More

by fisher.sarah616
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 25, 2022

Excellent customer service by Kevin in the service department! He was very responsive and made finding the parts needed for my repair a priority. More

by Avocate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Nov 01, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 22, 2022

I dropped my car off for a recall and it took less than an hour to get done. They also checked my low tire pressure for me. Service was great and fast! I was greeted by John and he was very nice. :) More

by Aliyah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carlson
Oct 24, 2022 -

Heiser Toyota responded

Aliyah, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 22, 2022

Fast, quality service. Helpful staff. Great waiting area. Always a pleasant experience at this dealership. More

by MIKE.VANDEBUNT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Oct 24, 2022 -

Heiser Toyota responded

Mike, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 21, 2022

Everyone involved was great. Quick. Efficient. Got everything done in the time they projected excellent service More

by EPsgramma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Oct 21, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 21, 2022

Service manager is always ready to answer any questions or address concerns. Service is always prompt. If the service time is lengthy, updates are given More

by Jill8849
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Oct 24, 2022 -

Heiser Toyota responded

Jill, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 18, 2022

New guy selected the wrong oil information for my review sheet. Did not update my multipoint inspection when asked. Did not print full service history when asked. More

by ABCD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin - service department
Oct 21, 2022 -

Heiser Toyota responded

Dear valued customer, We are sorry that we fell short during your last visit. We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

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