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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,098 Reviews
Call Service Center (414) 357-2100

4,098 Reviews of Heiser Toyota - Service Center

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October 18, 2022

New guy selected the wrong oil information for my review sheet. Did not update my multipoint inspection when asked. Did not print full service history when asked. More

by ABCD123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin - service department
Report | Print
Oct 21, 2022 -

Heiser Toyota responded

Dear valued customer, We are sorry that we fell short during your last visit. We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

October 18, 2022

The service is always amazing. Will recommend everyone to use your service department. Thank you More

by stevenputterman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Dealba
Report | Print
Oct 21, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 16, 2022

Great service and price. Only did what was needed and let me know what additional service would be needed soon. More

by MARK.ROZANSKI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Carlson
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Oct 18, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2022

Fast and friendly service very nice shop and waiting area good cappuccino machine sodas the whole 9 More

by Gjhjr79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jakub Kania
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Goran Filipovic, Colt Grandstaff, Noah Patnode, Aisha Fernando, John Carlson, Jesse Dealba
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Oct 18, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 15, 2022

Whenever we go to Heiser Toyota for maintenance we know that the work will be professionally done. Well run organization. More

by LOUIEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do t remember name, John Carlson
Report | Print
Oct 18, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 14, 2022

Very friendly and courteous and explained all of the work that was done on our vehicle. More

by Jaynemarie51
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Report | Print
Oct 18, 2022 -

Heiser Toyota responded

Dear valued customer, We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 14, 2022

Easy to make can appointment and everything ran fine and on time. Service advisor was extremely helpful walking me through what the vehicle needed and in this case, told me I didn’t need some things I thou More

by TRAUT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Driebel
Report | Print
Oct 18, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

October 14, 2022

Quick and efficient service with a great waiting area. I was impressed with the staff and speed of service. More

by LisaS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

October 14, 2022

Kevin was so accommodating and goes above and beyond to help me out. Got me in and out. More

by PANGMEELOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin in the service dept
Report | Print
Oct 18, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit

October 06, 2022

They were extremely accommodating and made sure things were completed quickly as they knew I had time constraints. Service man also made a point to let me know about complimentary car washes for the vehic More

by MTBRESSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know names
Report | Print
Oct 06, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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