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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,112 Reviews

4,112 Reviews of Heiser Toyota - Service Center

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August 08, 2022

I’ve been trusting Heiser’s sales and service departments for about 15 years, and they have never let me down. I also want to express appreciation for Toyota and the Milwaukee Toyota dealers for being big-ti More

by GEBAUER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Shane Albrecht, Noah Patnode, Jarvis McElrath
Aug 09, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 07, 2022

I used to love this dealership. I’ve had service there for over 12 years. However, the last time I was there, the service person told me I needed a new radiator. I’ve had no drops o More

by LAURAGORECKI16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Kyle
Aug 08, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to complete a review. I want to assure you that this does not align with our company standards or expectations. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our Service Manager Jason Kent by phone at 414-586-7135 or by email at Jason.kent@heiser.com so we can better understand what happened during your experience.

August 07, 2022

They did the job requested and their staff were helpful. Nothing more needs to be said More

by BRIANSCHULTZ58
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Aug 08, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 04, 2022

Always in and out in a very reasonable time frame, even this time when i was late after construction issues. More

by JASHINSKYJAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Aug 05, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 04, 2022

The dealership mechanic did a wonderful job on my car. Now I am am able to gas without some helping because. of the great great job mechanic done. Mary Scott More

by MSCOTT53205
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Aug 05, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

August 02, 2022

Waited 1 1/2 hour for a tire rotation. Too long. I would of rescheduled if I was told it would take that long. No communication while I waited that long. I had to finally ask how much long More

by Jean Wagner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Unsure
Aug 03, 2022 -

Heiser Toyota responded

Jean, Thank you for your valuable feedback! We sincerely apologize for your wait. Your feedback has been sent to the appropriate management in an effort to better our business and employees. We greatly appreciate your business and look forward to seeing you again in the future. Thanks and have a great day!

August 02, 2022

Everyone I encountered was very professional and considerate about my family's needs. Informed me about a potentially dangerous situation with my car and gave me options More

by truly_lyd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
Aug 03, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

August 01, 2022

Good professional ,friendly team. I bought and service my cars there . Recommended to my friends More

by YKIMAYEV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Goran Filipovic
Aug 03, 2022 -

Heiser Toyota responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 31, 2022

They took very good care of me and let me know what was wrong with my car and repaired at a low cost. I was very pleased. More

by Gosull
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Aug 03, 2022 -

Heiser Toyota responded

Dear valued customer, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

July 31, 2022

This was the first time I went to this location and the customer service was fantastic. The place was clean and updated and very comfortable. The only downside was I scheduled a tire rotation but then they More

by Mona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Aug 03, 2022 -

Heiser Toyota responded

Mona, We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

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