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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,111 Reviews

4,111 Reviews of Heiser Toyota - Service Center

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April 26, 2022

Took time to explain what service was being performed as well as answering many questions about features this car has. More

by CSYNOLD53051
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Apr 28, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 26, 2022

Adequate work done but always have a list of other items to be done. Last service, a service which was recommended was done the last time we brought it in for service and should be done after 30,000 miles. More

by Murpat80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who I dealt with
Apr 28, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and feedback. Our customers are our highest priority. I have sent your feedback to the appropriate management in an effort to better our business and employees. In the meantime, please feel free to contact our General Manager Jessica Phillips by email at jphillips@heiser.com so we can better understand what happened during your experience.

April 25, 2022

When the service technician man said my car would be done in 1 hour the car was actually done in 1 hour. I appreciated that. More

by BRIAN_L_MALLOW
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Apr 25, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 22, 2022

good service, but can get done sooner. Can you add a gas station? May be is a good idea. More

by qingtanghu
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Apr 25, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 22, 2022

Vincent is always a pleasure when I come in to get service done. Always professional and thorough. More

by BOBBIELEETHAO
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for your business and 5-star review. Our customers are our highest priority, and I am pleased you had a great service experience with Vincent. We look forward to working with you again in the future

April 20, 2022

We bought a Chevy Equinox from Heiser Chevrolet in West Allis in 2011,& had nothing but good luck with the vehicle. We have all the service work done by either Heiser in West Allis or Milwaukee. Both deale More

by s.m.visi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht, Mike Marx
Apr 21, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 20, 2022

They are all nice people, friendly,I definitely recommend this place and so fast, it just took 20 minutes More

by ANA COLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Marx
Apr 21, 2022 -

Heiser Toyota responded

Ana, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 20, 2022

The service is always efficient and friendly. The system of a representative assigned per customer makes the service process work. Although I wasn’t feeling happy when i arrived, my car’s probl More

by GR8WITEACHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Albrecht
Apr 21, 2022 -

Heiser Toyota responded

Dear valued customer, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

April 19, 2022

Excellent service! Keep up the good work. I have been going there for all my maintenance and will definitely come back More

by Shahat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski, Shane Albrecht, Mike Marx, Noah Patnode
Apr 25, 2022 -

Heiser Toyota responded

Dear valued customer We appreciate your business and please know; our customers are our highest priority, and our goal is to always exceed our customer expectations. We look forward to your next visit.

April 19, 2022

They were very friendly and thoughtful and know what I needed for my vehicle. Will definitely come back! More

by Leng Lee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2022 -

Heiser Toyota responded

Leng Le, Thank you for taking the time to leave us a 5-star review! We are thrilled to hear that you’ve enjoyed your experience with the Heiser team. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

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