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4,111 Reviews of Heiser Toyota - Service Center
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April 19, 2022
Heiser was prompt, efficient and cost effective. Our service advisor was courteous and friendly- impressive! Our service advisor was courteous and friendly- impressive! More
by CJDAMD
Verified CustomerEmployees Worked With
April 19, 2022
2007 Toyota Highlander oil change in March 2022. Over-filled oil by approximately 1.3 quarts. Very sloppy work for such a critical service component given impact to engine operation and longevity. F Over-filled oil by approximately 1.3 quarts. Very sloppy work for such a critical service component given impact to engine operation and longevity. First and last time getting service at this dealership. More
by GJF
Employees Worked With
Jason Kent
April 19, 2022
Mike Marx was very pleasant. Explained exactly what was wrong with my car and kept me informed during the day that they had my car. Mr. Vang called to tell me expected pick up ti Explained exactly what was wrong with my car and kept me informed during the day that they had my car. Mr. Vang called to tell me expected pick up time. Good experience all around. More
by Casper 81
Employees Worked With
Mike Marx, Trina Sauriol
April 18, 2022
Service was fine. My only issue was the individual who checked me in for my appt. He seemed to not want to accept my answer that I did not want the recommended service My only issue was the individual who checked me in for my appt. He seemed to not want to accept my answer that I did not want the recommended services, but requested something else. His reaction to me was weird. I understand that he didn’t agree, but it’s not his car. Maybe it really was nothing, but it was noticed. The woman who checked me out was superb. More
by pscorpio75
Employees Worked With
I can’t tell from these pictures
April 18, 2022
I had to ask for Service Advisor to see if the repair was covered under a warranty, and it was. They had replaced the defective part, and it was still under warranty, Otherwise, the repair would have cost me covered under a warranty, and it was. They had replaced the defective part, and it was still under warranty, Otherwise, the repair would have cost me over $300. More
by BrmBrm
Employees Worked With
Bob Arciszewski
April 16, 2022
They treated us with respect and were attentive to our needs. Service was good and the team was knowledgeable about the products. needs. Service was good and the team was knowledgeable about the products. More
by souperfam
Employees Worked With
Other Employees :
Colt Grandstaff, Robert Davidson
April 15, 2022
Everyone was professional. They reminded me about services that were due and called to schedule before I had a chance to call. Very satisfying. They reminded me about services that were due and called to schedule before I had a chance to call. Very satisfying. More
by JCOATES51
Employees Worked With
Shane Albrecht
April 15, 2022
Over filled oil during oil change, AGAIN Everything else is mostly fine at this dealership. is mostly fine at this dealership. More
by GANDUS
April 13, 2022
Asked for an oil change and to look at my brakes . Was told my brakes are fine but my car is shaking when.I brake . But this was after they told me they didn’t know about the brakes being an issue eve Was told my brakes are fine but my car is shaking when.I brake . But this was after they told me they didn’t know about the brakes being an issue even tho I booked the appt and told them . Get different answers about things depending on who I ask . Sales side is the same . More
by Mnestler
Employees Worked With
Angela
