Heiser Toyota - Service Center

Friendly and fantastic especially Vincent. Came in there and was greeted nicely and the environment was clean and sanitized. and was greeted nicely and the environment was clean and sanitized. More

They are always helpful and always friendly.I miss the They are always helpful and always friendly. I miss the popcorn. My family has been dealing with heiser for 20 plus years. 3 generations with the s They are always helpful and always friendly. I miss the popcorn. My family has been dealing with heiser for 20 plus years. 3 generations with the same sales associate More

Brought My car in for service, was told it would be done by 5 PM that someone would call me when car was done. I called at 4:30 talked to receptionist and was told she will call me back, when she called ba by 5 PM that someone would call me when car was done. I called at 4:30 talked to receptionist and was told she will call me back, when she called back she said someone will call me from the service department. Nobody did I called at 5:30 to see if my car was done, was told no one is picking up in service, I called at 7:30, service closed. Needless to say I called the next morning and it was ready for pick up. Funny thing is on the invoice it said it was ready at 13:48 I’d like to know why I didn’t receive a call (number on invoice) to pick up my car the day of service, it was a great inconvenience to find someone to take me the next day to get my car. I usually get good service, very disappointing More

I have had all of my service done at Heiser since buying my car new in 2015. I will not be going back. The Service Department gave my car back with the check engine light on. It was obvious that no one drov my car new in 2015. I will not be going back. The Service Department gave my car back with the check engine light on. It was obvious that no one drove the car after the new brakes were installed because they would (should) have seen this. I asked for my car to be checked over since service lights were on but this wasnt done. The serviceman who initially helped me was rude when I asked about this. Gruff. The work done was nearly $1000 but regardless of the amount of work they should not treat any customer at anytime without respect and a service mindset. Customer care service at Heiser has decreased and they've lost my business. More

I paid to have tires rotated. When I got home I checked the tire pressure and they were 32, 30, 34 and 35. Additionally I looked closely and noticed the dirt on the lug nuts was not disturbed at all. I do the tire pressure and they were 32, 30, 34 and 35. Additionally I looked closely and noticed the dirt on the lug nuts was not disturbed at all. I do not believe my tired were rotated. There were no signs the the tires were even touched. More

The dealership provides good services. They are very helpful and provide as much help as possible. helpful and provide as much help as possible. More

Great service. My service advisor was very nice and took great care of me and my car great care of me and my car More

They are very helpful and do fast work. Great customer service and I recommend friends. service and I recommend friends. More

Friendly and hassle-free, although I had to wait quite a while after my appointment time to be seen. while after my appointment time to be seen. More

The guy Vincent that helped me was very thorough and nice. The service was quoted a certain time and took half that time which was also good. nice. The service was quoted a certain time and took half that time which was also good. More