4,138 Reviews of Heiser Toyota - Service Center
I always come here for major work and they do a good job taking care of it. They provide great people to work with most of the time. taking care of it. They provide great people to work with most of the time. More
I thought I needed a oil but I didn’t. But they rotated my tires. It was a short visit that went well. Thank you my tires. It was a short visit that went well. Thank you More
Heiser Toyota is the only Toyota car dealer I will allow to work on my RAV4, they do excellent work. Vincent (service advisor) is AWESOME, he is the only one I will work with, he cares about his customers a to work on my RAV4, they do excellent work. Vincent (service advisor) is AWESOME, he is the only one I will work with, he cares about his customers and is very knowledgeable about the vehicles. Vincent will go above and beyond for his customers. He works closely with the technicians to make sure everything that is being done to my vehicle is what I requested and needed. More
Service representative didn’t clearly explain the wording on the bill. This caused me to over react to what I thought was subpar work. Next time I’ll ask more questions when presented with the bill on the bill. This caused me to over react to what I thought was subpar work. Next time I’ll ask more questions when presented with the bill More
The environment is clean .the people are friendly and they make sure you are taken care of and more over they are truthful and they have the best of deals. They look expensive from outside but you'll be they make sure you are taken care of and more over they are truthful and they have the best of deals. They look expensive from outside but you'll be shocked at the amazing deals you can get when you go in Solomon Oghene More
Prices there have become excessive for the work they are doing. Otherwise I like the place. Below question, you don't have a choice on price. It is important to be fair. Recommendation on what is import doing. Otherwise I like the place. Below question, you don't have a choice on price. It is important to be fair. Recommendation on what is important to do is also essential but must be fairly priced. For example, $130 to flush brake fluid seems excessive. $148 to clean fuel system seems very excessive. I have NO idea the name of the person I worked with in the service. Stupid to have no picture and expect me to remember and have it a condition to submit. Therefore I just gave top one neutral review. More
I dropped my car off on Sunday night for a Monday 7 AM appointment. They started working on it on Tuesday. They said they didn’t see the envelope in the Dropbox. They tried to sell me some weird vehicle s appointment. They started working on it on Tuesday. They said they didn’t see the envelope in the Dropbox. They tried to sell me some weird vehicle services. I declined. The car was in for an airbag recall and an oil change. The Maintenance Needed display was on the dash. When I returned Tuesday afternoon to pick up my car, there was no charge. I asked about the oil change. They didn’t do it. The cashier said it wasn’t due, despite the dash indicator. I took my car to a quick change location rather than waiting. I doubt that I will be back unless if it a recall. My heat settings were all changed even though the battery was not disconnected. It was my first (and probably last) visit to this dealership. I was thoroughly unimpressed with this dealership. More
It was overall a great experience, friendly and understanding staff. Explained every thing and suggested things that would improve my car. Making it safer for me to be on the road understanding staff. Explained every thing and suggested things that would improve my car. Making it safer for me to be on the road More