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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,097 Reviews

4,097 Reviews of Heiser Toyota - Service Center

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September 16, 2020

I was just in for regular maintenance. I was in and out in a timely fashion. I also checked on information regarding the 2021 Venza. More

by EAMESS1952
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Sep 16, 2020 -

Heiser Toyota responded

Thank you for your business and 5-star review. Our customers are our highest priority and I am pleased you had a great service experience with Dana. We look forward to working with you again in the future.

September 14, 2020

They were able to help me with my tire issue very promptly and fairly. I was able to bring in my vehicle and have the issue resolved quickly. More

by Jkp
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Sep 14, 2020 -

Heiser Toyota responded

Thank you for your business and feedback. We are happy we were able to create a positive and memorable experience for you. We look forward to working with you again in the future.

September 11, 2020

I went to Heizer to get my flat tire replaced under warranty. I'm usually very happy with them, but this time they did not have the correct tire for my vehicle in stock, resulting in a somewhat wasted More

by DYHOWARD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Hussain
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2020 -

Heiser Toyota responded

Thank you for your business and feedback! Our customers are our highest priority and I want to apologize that we were unable to meet your expectations. I have sent your feedback to the Service Manager Joe Vicari III. Please feel free to contact Joe directly by phone at 414-586-7135 or by email at jvicari@heiser.com with any additional feedback.

September 11, 2020

I have been with Heiser Toyota for 10 years and the I have been with Heiser Toyota for 10 years and the quality of their personnel is top notch. There is no other dealership that I will trust mo More

by JC18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana Schilz, Bob Arciszewski
Sep 11, 2020 -

Heiser Toyota responded

Thank you for your business! We appreciate the high score and your kind words. We look forward to working with you in the future. Have a great day!

September 10, 2020

Have always had good service. Will consider this dealership again for my next truck purchase, provided Toyota has what I am looking for. Sales staff is very nice. More

by DUWAYNE WOBIG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Sep 11, 2020 -

Heiser Toyota responded

Thank you for your business and congratulations on your new vehicle! We are so pleased to hear James was able to go above and beyond to assure you had a positive car buying experience! We look forward to working with you again in the future!

September 10, 2020

Would always recommend to friends and family they have always help me all the time and have never led me on a wrong path good service. More

by VUECHUEYEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee
Sep 11, 2020 -

Heiser Toyota responded

Thank you for your business and 5-star review. Our customers are our highest priority and I am pleased you had a great service experience with Vincent. We look forward to working with you again in the future.

September 09, 2020

Great service I didn't have an appointment and they got me In and done quickly it was a nice an welcoming experience . Thanks again More

by VKAPPEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Sep 09, 2020 -

Heiser Toyota responded

Thank you for your business and positive review. Our customers are our highest priority and we are glad to hear our team was able to go above and beyond to assure you have a positive experience. We look forward to working with you again in the future.

September 08, 2020

Poor service from the start. Advisor confrontational. Upsold expensive service. Emission check botched. Now check engine light is on. I’m very loyal and would have been a lifetime customer. Won’t be back More

by andycam7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
The guy who did emissions test, Dana Schilz
Sep 09, 2020 -

Heiser Toyota responded

Thank you for your business and feedback! I apologize about your experience. I have sent your feedback to the Service Manager Joe Vicari III in an effort to better our business and employees. If you have any additional feedback, please do not hesitate to reach out to Joe directly by phone at 414-586-7135 or by email at jvicari@heiser.com

September 07, 2020

They are always friendly. On time and accommodating with my schedule. It is easy to pull up and into their garage. I like the Saturday hours. More

by AMYJGARCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Heiser Toyota responded

Amy, we are so happy you had a great service experience! We appreciate your business and are happy that we could exceed your expectations. We look forward to working with you again in the future.

September 07, 2020

I have visited this service center for 11 years and have been pleased with the people and the service to the point that When it comes to purchasing a new car, I plan on continuing my relationship with Heise More

by RCKYM48
Recommend Dealer
Yes
Employees Worked With
Jorgo Ndina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2020 -

Heiser Toyota responded

Thank you for your business and 5-star review. Our customers are our highest priority and I am pleased you had a great service experience with Heiser. We look forward to working with you again in the future.

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