Heiser Toyota - Service Center

Treated me with professionalism and respect. The service was for airbag recall. It was fairly quick. Also they did a general inspection. Thank you Heiser! was for airbag recall. It was fairly quick. Also they did a general inspection. Thank you Heiser! More

Excellent i was able to get my car in for service. Advisors were busy and got to me asap. Parts was able to provide what was needed as well Advisors were busy and got to me asap. Parts was able to provide what was needed as well More

Over torqued oil filter housing first time should be 18 ftlbs. small scratches on wheels during the tire rotation on the second visit will change my own oil in the future ftlbs. small scratches on wheels during the tire rotation on the second visit will change my own oil in the future More

I usually have an excellent experience at Heiser service however this time I had to wait almost 10 minutes to be waited on when I arrived. The service was to take one hour and I did not see anyone from the however this time I had to wait almost 10 minutes to be waited on when I arrived. The service was to take one hour and I did not see anyone from the service department until I went up to one employee and asked when my car would be ready 1.5 hours later. More

I was scheduled for a routine oil change and tire rotation when they found out the drive belt needed to be replaced. They were able to get the part and have it all completed at the same time. I was v rotation when they found out the drive belt needed to be replaced. They were able to get the part and have it all completed at the same time. I was very grateful to have everything completed before my son would be taking the car to college. More

Really like the people I interact with, however appointments are an issue. Made an appointment, received email confirmation of the appointment. When I arrived they couldn't find my appointment in t appointments are an issue. Made an appointment, received email confirmation of the appointment. When I arrived they couldn't find my appointment in the system. I waited about 1hr and 25mins for a tire rotation (unacceptable). More

I am always pleased with my service at Heiser Toyota, they are always so very attentive and eager to answer any questions and solve my problems! I would give any and all I come in contact with a five sta they are always so very attentive and eager to answer any questions and solve my problems! I would give any and all I come in contact with a five star rating! More

An appointment for service was scheduled promptly and at a convenient time. Work done quickly and waiting area comfortable. A very favorable experience. blah blah a convenient time. Work done quickly and waiting area comfortable. A very favorable experience. blah blah More

The staff at Heiser Toyota are quite friendly I've never had an issue they're very knowledgeable about the product and services and they go the extra mile had an issue they're very knowledgeable about the product and services and they go the extra mile More

Made appointment. Indicated maintenance plus a radio problem and recall. Arrived & told too busy for anything other than maintenance. I said it’s a haul for me to come here and why didn’t appointment problem and recall. Arrived & told too busy for anything other than maintenance. I said it’s a haul for me to come here and why didn’t appointment person indicate. Was told you had a Covid outbreak of mechanics. And was told Wilde could be closer ... really ? Another dealer ?? I said Do your owners know you suggest other dealers ? you ended up getting my point and did the maintenance and the recall. You then Said I will need an all day appointment for my radio and you will need my phone all day ... again really ? My phone ? I am undecided where I will look for maintenance, repairs, and purchases next. May not be heiser. More