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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,112 Reviews

4,112 Reviews of Heiser Toyota - Service Center

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April 17, 2020

Awesome customer service The crew is courteous, efficient and caring. They finished my job in good time and and explained everything that was done. Very friendly group of peop More

by donky4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Hicks III
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shahat Mohamed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for your positive feedback about your service experience! We appreciate your business and look forward to seeing you soon. Heiser Automotive

April 16, 2020

Excellent service. Was on time for appt. actually I was there early and they took care of car right away. Had a concern about something I thought was a problem and the More

by BARBDAVEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Bobber
Apr 16, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a glowing review. Thank you for choosing Heiser. We appreciate your business!

April 11, 2020

The service was awesome. Very pleased with everyone I interacted with...especially the young man who picked up and dropped off my car. He was professional, friendly and very courteous. Thank you so much! More

by ANITADRVR
Recommend Dealer
Yes
Employees Worked With
Don't remember names of anyone. Sorry
Apr 14, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you very much for your positive feedback of your service appointment. We look forward to your next visit. Sincerely, Heiser Automotive

April 10, 2020

Thanks for allowing me to have a no-contact oil change and tire rotation on my 2012 Prius. This was much appreciated in the coronavirus period. More

by A customer in the Falls
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 09, 2020

Efficient Service Great, efficient service. They were quickly able to identify the problem with my tire and glove compartment. They were honest about costs and worst ca More

by Sjschiebel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bob Arciszewski
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 09, 2020

Comfortable waiting area with very few people waiting for the service department to complete their cars. The area was very clean. The service Dept didn’t seem too busy. I got in quickly with no appt More

by REKOSKE
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 08, 2020

Excellent service, very professional They were not pushy on extra service I needed. They are very professional and provided excellent service. Everything was done in a timely manner. Woul More

by EAGLAZIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are thrilled to hear that you had a great experience with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

April 04, 2020

A little below expectations I was glad they picked up and delivered my car. That was exceptional. I wasn't happy at all that they pulled out the cords for the Serius radio and More

by INTOTHELENS93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Trevor Tucek
Apr 06, 2020 -

Heiser Toyota responded

We are very sorry to hear we did not meet your expectations during your recent experience. Can you please private message your contact information so our manager can call you and lean more about your concerns.? We value your feed back and thank you for sharing so we can improve.

April 03, 2020

Rear brakes and transmission fluid service. We dropped off the car at 9:45 and left our phone number. He said they would call when it was ready to be picked up. We were never called. We called t More

by EBETHVAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a positive review! We are pleased to hear that you had a great experience with the Heiser team and our service department, and we sincerely apologize for the inconvenience. We greatly appreciate your business and hope to see you again soon. Happy driving!

March 31, 2020

My experience af Toyota was excellent! Everyone was friendly, helpful and willing to answer any questions I had. My car was done in less than an hour! More

by etavela18
Recommend Dealer
Yes
Employees Worked With
Maureen Calmes
Mar 31, 2020 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are thrilled to hear that you enjoyed your time with the Heiser team and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

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