Heiser Toyota - Service Center

Quick service My service representative was courteous and helpful. I had a late afternoon appointment and I wasn't sure how long I would be there but they got me in My service representative was courteous and helpful. I had a late afternoon appointment and I wasn't sure how long I would be there but they got me in an out within and hour. I was very pleased with the service. More

Excellent customer service Excellent customer service, they explained everything to the best of their knowledge so that we as the customer fully understand what needs to be serv Excellent customer service, they explained everything to the best of their knowledge so that we as the customer fully understand what needs to be serviced. Excellent rating ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️ More

Great service Always very responsive to questions and courteous upon walking in, nice waiting area as well. They do not upsell which is a huge bonus. Free drinks an Always very responsive to questions and courteous upon walking in, nice waiting area as well. They do not upsell which is a huge bonus. Free drinks and snacks! More

100,00 Service When I came in for my appointment scheduled at 12:30, there were a few customers waiting to be serviced, so I waited for about 25 minutes. Bob Arcisze When I came in for my appointment scheduled at 12:30, there were a few customers waiting to be serviced, so I waited for about 25 minutes. Bob Arciszewski happen to see me waiting and called me over after he finished with another customer. Bob was very nice and professional and thanked me for waiting so patiently. I was told that my service would take about 3 hours, but Bob was able to get 2 people to work on my car and I only had to wait 90 minutes. I was so pleased that Bob was able to do that! I recommend Heiser Toyota Scion to anyone! More

Service was average Service was okay. All items needed were taken care of. The car wasnt washed- I was just given a wash code to do it myself. Service was okay. All items needed were taken care of. The car wasnt washed- I was just given a wash code to do it myself. More

experience. We were shuttled back and forth from the appointment. Very nice. Nice friendly staff. Minimal time checking in. Four new tires put on, lube and oil We were shuttled back and forth from the appointment. Very nice. Nice friendly staff. Minimal time checking in. Four new tires put on, lube and oil change. Replaced cabin and air filters. More

Why so long for an oil change? When we checked in, which took unreasonably long considering there was no line, we were told it would be about an hour and fifteen minutes - for an oi When we checked in, which took unreasonably long considering there was no line, we were told it would be about an hour and fifteen minutes - for an oil change. And yes, I had an appointment scheduled. I will say it took less than that, but still longer than anywhere else I have ever been for that simple service (I did also get two new front wiper blades but that certainly did not take too much time). Every time I have gone there it has been way too long for an oil change. I am only going there because it was included in my package but I will definitely not be returning when that runs out. I will say the inside is nice and inviting. Vincent was friendly. So were the women who checked us out afterward. More

AWESOME They are professional pleasant and go out of their way to help. Each time i go there they great you at the door i have never had to wait long for anyt They are professional pleasant and go out of their way to help. Each time i go there they great you at the door i have never had to wait long for anything I've had done at the shop. all around good experience More

Excellent service and care! Heiser has been my go-to dealership for years! Top-notch customer service and friendliness! Toyotas are, by far, the best deal out there for quality Heiser has been my go-to dealership for years! Top-notch customer service and friendliness! Toyotas are, by far, the best deal out there for quality and price!! More

Great communication and efficiency I came in for my 20,000 mile service (oil change and tire rotation) with an appointment. Communication was excellent from start to finish. The gentl I came in for my 20,000 mile service (oil change and tire rotation) with an appointment. Communication was excellent from start to finish. The gentleman helping me even came out halfway through for an update. In the past, I would need to go ask so this was a pleasant change. My car was done several minutes before I expected which was an added bonus. I believe it was Vincent that worked with me. More