Heiser Toyota - Service Center

Will not go elsewhere Pleased that when needing an estimate I can depend on the dealership where I purchased my car. I will always return to a dealership I can count on. Pleased that when needing an estimate I can depend on the dealership where I purchased my car. I will always return to a dealership I can count on. More

tire rotation =maintenance required light on It was a busy day, so I understand the delay in service. When I checked in, I asked the time estimate, and was told about an hour. It turned out to It was a busy day, so I understand the delay in service. When I checked in, I asked the time estimate, and was told about an hour. It turned out to be 2 hours, but, I did not have any commitments that day, and the waiting area is very pleasant and accomodating, so I did not have a real issue. Service has been much faster over the past couple years, so this was a one time thing for me. More

Everybody was Great! I made a reservation online but it didn't show up when I arrived. But they worked me with and they got me out fast. I made a reservation online but it didn't show up when I arrived. But they worked me with and they got me out fast. More

Bob who made my service appointment was pleasant and accommodating. Chue in service was a pleasure to work with. He was very professional and competent and had the service done in less time than he said accommodating. Chue in service was a pleasure to work with. He was very professional and competent and had the service done in less time than he said it would take. More

Very clean and comfortable the service was excellent as well they have refreshments the bathroom was clean and the work flow was very powerful and good well they have refreshments the bathroom was clean and the work flow was very powerful and good More

Elusive rattling sound resonating into the passenger compart Mysterious rattling sound, appearing recently, was almost impossible to track down and get eliminated. Tech, Drew, was patient and asked me to work wi Mysterious rattling sound, appearing recently, was almost impossible to track down and get eliminated. Tech, Drew, was patient and asked me to work with him. Vola! We found the source and eliminated the sound. I frankly showed up without an appointment and was accommodated. More

Recall fix was quick I dealt with Vincent and he was very accommodating. the fix took about an hour and I enjoyed the clean waiting room and the free refreshments while wa I dealt with Vincent and he was very accommodating. the fix took about an hour and I enjoyed the clean waiting room and the free refreshments while waiting!also a free carwash! can't go wrong!! More

The service I received was great. The employees who helped me were nice and provided thorough information regarding my vehicle. The wait in the lobby as my vehicle was in the shop wasn’t that long. I e helped me were nice and provided thorough information regarding my vehicle. The wait in the lobby as my vehicle was in the shop wasn’t that long. I enjoyed my experience and will definitely return in the future. More

24,000 mile maintenance Scheduled for 24,000 mile routine maintenance - advised service representative Chue Lee that one of the tires appeared to be losing tire pressure. Upo Scheduled for 24,000 mile routine maintenance - advised service representative Chue Lee that one of the tires appeared to be losing tire pressure. Upon inspection it was discovered there was a nail in the tire. As I was unable have the repair completed at that time, Chue Lee worked with me to set up a convenient time for me to have the work completed. Very satisfied with Chue helping me resolve the problem. More