Heiser Toyota - Service Center

Oil change Took my MDX in for the free first oil change after purchase. Process went very smooth. Took approx 1.25 hours from start to finish. Took my MDX in for the free first oil change after purchase. Process went very smooth. Took approx 1.25 hours from start to finish. More

Satisfied Customer I had to change my appointment twice in 2 days (my error on one, the other they were able move my scheduled time to an earlier one for my convenience) I had to change my appointment twice in 2 days (my error on one, the other they were able move my scheduled time to an earlier one for my convenience) and were very accommodating. I believe the scheduler was named Sarah and she was very pleasant. My service associate was Chue and he was very helpful and answered my questions. More

Love Heiser Best waiting room And amenities. Friendly staff who always greet me when I arrive. Having worked in the auto Industry before and knowing the hours Best waiting room And amenities. Friendly staff who always greet me when I arrive. Having worked in the auto Industry before and knowing the hours folks put in, I wouldn’t blame them if they were tired or off sometimes. The service staff are not pushy with sales which I appreciate, I’m not going in for an oil change to feel pressured about other items. Frankly I wouldn’t go anywhere else to buy or for service. M family is on car #3 from heiser Toyota and we will remain customers as long as the service and comfort at heiser stay in place. We only buy from Roger. He’s friendly, personable, and easy to work with. More

smooth service I took my car in for service today got there early was taken in early by Dana. She was very professional and answered all my questions. I took my car in for service today got there early was taken in early by Dana. She was very professional and answered all my questions. More

remove plastic from exhaust pipe With no appointment I drove in with some plastic stuck to my exhaust pipe, the smell was bad. Vincent accepted my vehicle and within 45 minutes I was With no appointment I drove in with some plastic stuck to my exhaust pipe, the smell was bad. Vincent accepted my vehicle and within 45 minutes I was on my way home, without the bad smell of plastic!!!! More

Good job Great service and experience, I will buy and bring the car to do the service again in the future. Great location and clean plus close to my house Great service and experience, I will buy and bring the car to do the service again in the future. Great location and clean plus close to my house More

55,000 maintenance It's always a god experience at Heiser. You can usually find a time slot that is convienient and it never takes more than one hour. It's always a god experience at Heiser. You can usually find a time slot that is convienient and it never takes more than one hour. More

Great service Fantastic service department. Chue did a great job coordinating the necessary repairs and provided a loner car while my truck was getting repaired. Th Fantastic service department. Chue did a great job coordinating the necessary repairs and provided a loner car while my truck was getting repaired. This ensued I got my truck fixed while not missing any work. More

A caring friendly team The entire Heiser team is friendly. This appointment I dealt again with Vincent, who has been my service advisor a few times. He remembers what we tal The entire Heiser team is friendly. This appointment I dealt again with Vincent, who has been my service advisor a few times. He remembers what we talked about last time I was in. Good guy to work with. My only negative is that twice after a service appointment I was given a car wash ticket and the wash booth would not accept my code More