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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,097 Reviews

4,097 Reviews of Heiser Toyota - Service Center

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October 15, 2019

Final Free Service Availed ! This was my last free service at the Heiser Toyota dealership. I was not that convinced and satisfied with this service ! Not much of a reason to expl More

by SANJU.IBA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Hicks III
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jennifer Searl
Oct 15, 2019 -

Heiser Toyota responded

We are very sorry to hear that you were not satisfied with your service visit. Can you please private message us with your contact information so our service manager can reach out to learn more about your concerns? Thank you.

October 14, 2019

Routine Service Appt. This was my second visit to Heiser for routine services. If Heiser stays competitive w/their pricing I will return for all of my service needs. The wa More

by CPRIEWE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Droukas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Hintze
Oct 14, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a great review! We are happy to hear that you've continued to have a great experience with us and that you enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future!

October 12, 2019

2017 Tacoma 15K service Painless. Joint is clean. Took a nap. Excellent mechanical service and amenities. Always happy to take advantage of the free car wash. Magazines More

by DAVEEMPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
na
Oct 14, 2019 -

Heiser Toyota responded

Dear Dave, Thank you for the positive feedback! We are happy to hear that you had a 5-star experience with our service department and that you enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future!

October 11, 2019

Oil change...tire rotation...check Only was there an hour...very important to me. My concerns were addressed as well. Will definitely come back again to get my vehicle serviced Awes More

by TARANMICHAELA2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah Heatherly
Oct 11, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the positive feedback! We are pleased to hear that you had a great and efficient experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future!

October 11, 2019

good service even when thier busy still kept the appointment time when there were several other customers dropping in for service , no delays during a busy time my scheduled was not in More

by ROBERT.SCHNEIDLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Oct 11, 2019 -

Heiser Toyota responded

Dear Robert, Thank you for the positive feedback! We are pleased to hear that you had a great experience with Heiser and our service department. Thank you for choosing Heiser and we look forward to seeing you again in the future!

October 11, 2019

Recall service Was great - no push for extra things, and the prices for the battery terminals and wipers were reasonable. I believe Jeremiah helped me at the service More

by KATIEAHARVEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremiah
Oct 11, 2019 -

Heiser Toyota responded

Dear Katie, Thank you for the positive feedback! We are pleased to hear that you had a great experience with Heiser and our service department. Thank you for choosing Heiser and we look forward to seeing you again in the future!

October 10, 2019

Quick, courteous and clean I’ve been going here for years, and the service center is my favorite bit about this place. They answer your questions up front, even the stupid que More

by GFLEGEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Arciszewski
Oct 10, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are so happy to hear that you've continued to have a great experience with Heiser and our service department, and that you enjoy our customer lounge. We greatly appreciate your business and look forward to seeing you again soon. Happy driving!

October 10, 2019

Disappointed Had sienna diagnosed due to it not running and majority of lights came on when engine is turn on. They confirmed blown fuse and replaced it. Pickup ca More

by tango.tanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chue Lee, Dana Schilz
Oct 18, 2019 -

Heiser Toyota responded

Dear Valued Customer, We are very sorry to hear you were not satisfied with your service experience. Can you please private message us your contact information so we can have a manager contact you? Thank you.

October 09, 2019

Maintenance Good and courteous service. Will be back in future when I need my next service. The shuttle driver was very courteous and the wait was not long at al More

by brianprospere39
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Oct 09, 2019 -

Heiser Toyota responded

Dear Brian, Thank you for the positive feedback! Glad we could help. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

October 09, 2019

Service so good I'll be buying another car there . My service advisor was the bestI ever with . He went way above my expectations .He greeted me promptly and respectfully . He advised on my vehicles ne More

by BOB.THERUNNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chue Lee
Oct 10, 2019 -

Heiser Toyota responded

Dear Bob, Thank you for the great review! We are thrilled to hear that you had a 5-star experience with our service department and Chue Lee. Thank you for choosing Heiser and we hope to see you again soon!

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