4,097 Reviews of Heiser Toyota - Service Center
Final Free Service Availed ! This was my last free service at the Heiser Toyota dealership. I was not that convinced and satisfied with this service ! Not much of a reason to expl This was my last free service at the Heiser Toyota dealership. I was not that convinced and satisfied with this service ! Not much of a reason to explain but just the experience was not that great ;-( More
Routine Service Appt. This was my second visit to Heiser for routine services. If Heiser stays competitive w/their pricing I will return for all of my service needs. The wa This was my second visit to Heiser for routine services. If Heiser stays competitive w/their pricing I will return for all of my service needs. The waiting area is very comfortable. More
2017 Tacoma 15K service Painless. Joint is clean. Took a nap. Excellent mechanical service and amenities. Always happy to take advantage of the free car wash. Magazines Painless. Joint is clean. Took a nap. Excellent mechanical service and amenities. Always happy to take advantage of the free car wash. Magazines are just alright. More
Oil change...tire rotation...check Only was there an hour...very important to me. My concerns were addressed as well. Will definitely come back again to get my vehicle serviced Awes Only was there an hour...very important to me. My concerns were addressed as well. Will definitely come back again to get my vehicle serviced Awesome! More
good service even when thier busy still kept the appointment time when there were several other customers dropping in for service , no delays during a busy time my scheduled was not in still kept the appointment time when there were several other customers dropping in for service , no delays during a busy time my scheduled was not interrupted More
Recall service Was great - no push for extra things, and the prices for the battery terminals and wipers were reasonable. I believe Jeremiah helped me at the service Was great - no push for extra things, and the prices for the battery terminals and wipers were reasonable. I believe Jeremiah helped me at the service desk. I schedule the appointment via the phone was able to get an appointment within the week. More
Quick, courteous and clean I’ve been going here for years, and the service center is my favorite bit about this place. They answer your questions up front, even the stupid que I’ve been going here for years, and the service center is my favorite bit about this place. They answer your questions up front, even the stupid questions. On time service with nice comfortable amenities: coffee, couches and TV. More
Disappointed Had sienna diagnosed due to it not running and majority of lights came on when engine is turn on. They confirmed blown fuse and replaced it. Pickup ca Had sienna diagnosed due to it not running and majority of lights came on when engine is turn on. They confirmed blown fuse and replaced it. Pickup car and tested everything. Found that the power lift gate wasn't functioning correctly. The lift gate won't open when pressing the button on the tail gate. It does open using the keyfob and button inside the car. I asked the rep to take a look at and he said its a different issue and would need to charge me. I told him everything function correctly before this incident. He response was .... well how do we know it wasn't working before. Sad to say but this is not what i expected for being a loyal customer. Will no longer have any of my cars service there and for sure will not buy any car from there. More
Maintenance Good and courteous service. Will be back in future when I need my next service. The shuttle driver was very courteous and the wait was not long at al Good and courteous service. Will be back in future when I need my next service. The shuttle driver was very courteous and the wait was not long at all. More
Service so good I'll be buying another car there . My service advisor was the bestI ever with . He went way above my expectations .He greeted me promptly and respectfully . He advised on my vehicles ne My service advisor was the bestI ever with . He went way above my expectations .He greeted me promptly and respectfully . He advised on my vehicles needs and asked if I had any other concerns. I asked for his advice on a scratch on my door . He took care of it immediately. It wasn't as deep as I thought. I will look for him when I return for service in the future. More