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Heiser Toyota - Service Center

Milwaukee, WI

4.6
4,149 Reviews

4,149 Reviews of Heiser Toyota - Service Center

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November 05, 2019

Very professional I have always had a good experience at the dealership. I would recommend it to anyone looking for service. I wish it was closer to my house. More

by platemounter31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 06, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 05, 2019

Great service all the time!! Everytime I come it is always a warm and friendly atmosphere. I recommend this place to everyone ! I have went to others but the service is not the s More

by DEMARIS5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chue Lee, Dana Schilz, Bob Arciszewski
Nov 05, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are happy to hear that you've continued to have a great experience with Heiser and our service department. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 05, 2019

Does not listen Live learn and never take your vehicle into Heiser Toyota for service. In all of my years I never had a service adviser (that would be you Chue Lee) t More

by david
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chue Lee
Nov 07, 2019 -

Heiser Toyota responded

Dear Valued Customer, We sincerely apologize for the lack of customer service and would like to address your concerns. Can you please private message us your contact information so that we can have a manager call you to learn more? Kind Regards, Heiser Toyota

November 05, 2019

Always A Great Experience I purchased my 2015 Camry from Heiser Toyota. The salesmen were wonderful and I felt honest with me. I've only had my Camry serviced by Heiser. It ha More

by Jan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The gent who checked me in is always hospitable, even when they are swamped with customers!, Chue Lee
Nov 06, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for the kind words! We are so happy to hear that you continue to have a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 04, 2019

Great service It was great service they were busy so they told me it would be a few hours and I was out of there in 45 minutes great work guys More

by JKOSTECKI5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Kuckuk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 04, 2019

Gas leak and factory recall Recall work was performed timely and the estimate to fix the gasoline leak was easy to understand. I was surprised that it took several hours to deter More

by RMUILENBURG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerimiah (service advisor)
Nov 05, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 04, 2019

Service syn oil ck, tire rotation I received good service as always, but the wait time was longer than usual. The extra time might be checking my tire sensor-light on. More

by BETTYROETHLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A don't remember the name of the service person.
November 04, 2019

Fast service Excellent service. on time and I was given regular updates on the status of my car. I also received a full explanation of the status of my car after t More

by SRAMIREZ4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Lor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2019 -

Heiser Toyota responded

Dear Valued Customer, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with Heiser and our service department. We greatly appreciate your business and hope to see you again soon. Happy driving!

November 01, 2019

Fast and comfortable The 15,000 mile service of my Highlander was terrific. Fast service and the seating / waiting area is very comfortable. I was able to work on my lap More

by BRIAN.G.HANSON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dana Schilz
Nov 04, 2019 -

Heiser Toyota responded

Dear Brian, Thank you for the great review! We are so happy to hear that you had a great experience with us and enjoyed our customer lounge. We greatly appreciate your business and look forward to seeing you again in the future. Happy driving!

November 01, 2019

Great service The service was quick and easy. It was on time Bd fast. I like the service waiting area. Best waiting area in town. Popcorns always good. Coffee is ho More

by MITCHQUIZON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody, Chue Lee
Nov 01, 2019 -

Heiser Toyota responded

Dear Mitch, Thank you for taking the time to leave us a 5-star review! We are pleased to hear that you had a great experience with our service department and enjoyed our customer lounge. Thank you for choosing Heiser and we look forward to seeing you again next time. Happy driving!

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