Heiser Toyota - Service Center

Great customer service. Joe Kuckuk is excellent service rep. He is personable, professional in customer service. I Come back to Heiser for personal touch! Maintenance service Joe Kuckuk is excellent service rep. He is personable, professional in customer service. I Come back to Heiser for personal touch! Maintenance service has been spot on. More

Service I could not schedule to have my tires rotated and oil change as I never knew when I would have the time due to family matters with a mom in hospice ca I could not schedule to have my tires rotated and oil change as I never knew when I would have the time due to family matters with a mom in hospice care so I drove in at 7am and Heiser took care of me and I was on my way in less than an hour, AWESOME and I thank you More

Oil change The service person was kind and pleasant. Kept me in the loop of how long the wait would be. Thans toyota for having such great customer services. The service person was kind and pleasant. Kept me in the loop of how long the wait would be. Thans toyota for having such great customer services. More

Oil Change As usual, my experience at Heiser was a positive one. Although they were very busy, the staff was attentive and polite. The oil change is a good dea As usual, my experience at Heiser was a positive one. Although they were very busy, the staff was attentive and polite. The oil change is a good deal and the waiting area is very pleasant. More

Airbag recall service Service was performed as stated in time they said it would be completed. The service department was friendly and provided a great place to wait or use Service was performed as stated in time they said it would be completed. The service department was friendly and provided a great place to wait or use car shuttle service to work/home. More

good job the second time I took the car in at the appointment time and someone came and got the keys and took the car, I sat for two hours and finally checked on it and nothin I took the car in at the appointment time and someone came and got the keys and took the car, I sat for two hours and finally checked on it and nothing was done as there was no paper work filled out. A miscommunication was corrected and I came back the next day and got the work done. The employee was polite and courteous and the job was done. More

10k service included in my purchase, quick and easy! Great service on a great SUV! Love my Highlander. Easy to schedule and I got right in. Very timely service. Back in the road in an hour. Great service on a great SUV! Love my Highlander. Easy to schedule and I got right in. Very timely service. Back in the road in an hour. More

Customers service Best and experience staff with customers in mind! I was very confident that I wasn't be told of unnecessary service, because I know a few things about Best and experience staff with customers in mind! I was very confident that I wasn't be told of unnecessary service, because I know a few things about cars and my concerns was addressed well. More

Routine Maintenance The appointment was very efficient and the staff were friendly, knowledgeable and efficient. The waiting room was comfortable with a variety of bever The appointment was very efficient and the staff were friendly, knowledgeable and efficient. The waiting room was comfortable with a variety of beverages. Well done. This survey is a pain to fill out. More

Awesome service! I was helped by Chue Lee. While waiting for my car’s service to be done, He did a great job informing me of current and future promotions going on. He I was helped by Chue Lee. While waiting for my car’s service to be done, He did a great job informing me of current and future promotions going on. He showed me where the Tundras were, the current stock/availability and when to expect the new 2020 models. I am very interested in purchasing one soon and am looking forward to stopping back when they release. 10/10 service, will definitely stop back for all vehicle related services. More