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4,144 Reviews of Heiser Toyota - Service Center
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August 16, 2019
Friendly and quick service. Every time we go to get our toyota serviced, we are always greeted with helpful, friendly service people. The service is always done right the first t Every time we go to get our toyota serviced, we are always greeted with helpful, friendly service people. The service is always done right the first time. More
by platemounter31
Verified Customer
August 15, 2019
Friendly service Friendly professional service staff. They always take care of me with timely updates and thorough explanation of service required. I just wish my 2018 Friendly professional service staff. They always take care of me with timely updates and thorough explanation of service required. I just wish my 2018 Tacoma was more reliable, that way I wouldn’t be at the service center so often. More
by ep3epilot
Employees Worked With
Chue Lee
August 15, 2019
Service took 6 1/2 hours instead of 2. Hi, I normally love the service that I get at Heiser, but yesterday it took 6 1/2 hours to do two tasks for which I was told that it would take two to Hi, I normally love the service that I get at Heiser, but yesterday it took 6 1/2 hours to do two tasks for which I was told that it would take two to a little over two hours. I'm guessing that the service technicians were unusually busy, so I understand. More
by jnehmer1
Employees Worked With
Unknown. Usually I deal with Bob.
August 15, 2019
Great experience! I arrived in time. I came from Appleton, and I prefer to get my service at Heiser. The people there are super nice, and they took care of my car. I bo I arrived in time. I came from Appleton, and I prefer to get my service at Heiser. The people there are super nice, and they took care of my car. I bought my Camry 2017 two years ago, and I do recommend Heiser to all my friends who like to purchase a Toyota car. Mr. Chue Lee was a very nice person. The car checking was done without delay. I was happy dealing with him. More
by ALIA.ARAFEH
Employees Worked With
Chue Lee
August 14, 2019
Great experience for maintenance appointment I am usually uncomfortable when I have to do anything with cars or maintenance, but I felt very comfortable and did not feel pressured in any way. The I am usually uncomfortable when I have to do anything with cars or maintenance, but I felt very comfortable and did not feel pressured in any way. The appointment lasted the amount of time I expected it to. More
by SASMSNRN
August 14, 2019
Excellent and quick service I had to take my new car in for the first tire rotation. The rotation and service point checks were all completed quickly and I was on my way in abou I had to take my new car in for the first tire rotation. The rotation and service point checks were all completed quickly and I was on my way in about 45 minutes for what was said would be approximately an hour appointment. More
by LBRUSHABER
August 13, 2019
Wait time Had appointment and still had to wait over hour for tire rotation. Have not had to wait that long with previous scheduled maintenance appointment. I Had appointment and still had to wait over hour for tire rotation. Have not had to wait that long with previous scheduled maintenance appointment. I More
by Carlady
Employees Worked With
Other Employees :
Not sure of employees name , Chue Lee, Dana Schilz, Bob Arciszewski
August 12, 2019
Great Service on Saturday morning Second free service on our Highlander was great. Told it would take an hour, and they were done in 40 mins. Chue, the service writer was very courteou Second free service on our Highlander was great. Told it would take an hour, and they were done in 40 mins. Chue, the service writer was very courteous and professional. Great experience and highly recommend this dealership! More
by 101PFDR
Employees Worked With
Chue Lee
August 09, 2019
Courteous and Professional Experience Service advisor was courteous and professional. Explained potential problems which should be resolved in an informative manner without sales pressure. Service advisor was courteous and professional. Explained potential problems which should be resolved in an informative manner without sales pressure. He provided me sufficient information to make an informed decision. More
by RICHARDSTRODESR
Employees Worked With
Vincent Lor
August 09, 2019
Frame change out and problems afterword I had problems after the frame replacement that were not present before the replacement. The resolution of some problem remains. I was treated poorl I had problems after the frame replacement that were not present before the replacement. The resolution of some problem remains. I was treated poorly and provided poor service in trying to get a resolution to the new problems. More
by AEA0
Employees Worked With
Chue Lee, Dana Schilz
